• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Hardware Transcoding not working after upgrade to 10.10.0

     
    • 0 Vote(s) - 0 Average

    SOLVED: Hardware Transcoding not working after upgrade to 10.10.0

    It worked before
    Nick
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Oct
    Reputation: 0
    #1
    2024-10-29, 08:05 PM (This post was last modified: 2024-10-29, 08:10 PM by Nick. Edited 1 time in total.)
    I updated from version 10.8.13 where hardware transcoding was working fine. 
    Now it's not, on the logs i can see 
    Code:
    [h264_nvenc @ 0x55c5054e62c0] Cannot load libnvidia-encode.so.1
    [h264_nvenc @ 0x55c5054e62c0] The minimum required Nvidia driver for nvenc is 520.56.06 or newer
    (below full logs)
    but my driver version is 525.147.05, I haven't changed driver version before or after the update.

    I checked my environment variables and I do have
    Code:
    NVIDIA_DRIVER_CAPABILITIES=compute,video,utility
    NVIDIA_VISIBLE_DEVICES=all
    I even tried with  NVIDIA_DRIVER_CAPABILITIES=all but no difference. 

    When the transcoding try to start on nvidia-smi i can see some activity for a couple of seconds but then it stops.
    I'm running jellyfin on docker (through omv) on a debian 11 machine, my graphic card is a QUADRO P1000, docker image from lscr.io

    I'm completely lost I don't know how to fix this.

    nvidia smi
    Code:
    +-----------------------------------------------------------------------------+
    | NVIDIA-SMI 525.147.05  Driver Version: 525.147.05  CUDA Version: 12.0    |
    |-------------------------------+----------------------+----------------------+
    | GPU  Name        Persistence-M| Bus-Id        Disp.A | Volatile Uncorr. ECC |
    | Fan  Temp  Perf  Pwr:Usage/Cap|        Memory-Usage | GPU-Util  Compute M. |
    |                              |                      |              MIG M. |
    |===============================+======================+======================|
    |  0  Quadro P1000        Off  | 00000000:00:10.0 Off |                  N/A |
    | 23%  38C    P0    N/A /  47W |      0MiB /  4096MiB |      0%      Default |
    |                              |                      |                  N/A |
    +-------------------------------+----------------------+----------------------+

    +-----------------------------------------------------------------------------+
    | Processes:                                                                  |
    |  GPU  GI  CI        PID  Type  Process name                  GPU Memory |
    |        ID  ID                                                  Usage      |
    |=============================================================================|
    |  No running processes found                                                |
    +-----------------------------------------------------------------------------+


    Attached Files
    .txt   Log.txt (Size: 14.23 KB / Downloads: 60)
    Go to solution
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-10-29, 08:08 PM
    You need to update all the nvidia packages to match. The CUDA version tells me some of your other Nvidia packages are still old.

    https://jellyfin.org/docs/general/admini...linux-host
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Nick
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Oct
    Reputation: 0
    #3
    2024-10-29, 08:14 PM
    (2024-10-29, 08:08 PM)TheDreadPirate Wrote: You need to update all the nvidia packages to match.  The CUDA version tells me some of your other Nvidia packages are still old.

    https://jellyfin.org/docs/general/admini...linux-host

    But I haven't touched the nvidia packages, does Jellyfin 10.10 need to have newer drivers?
    Nick
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Oct
    Reputation: 0
    #4
    2024-10-29, 08:28 PM
    (2024-10-29, 08:08 PM)TheDreadPirate Wrote: You need to update all the nvidia packages to match.  The CUDA version tells me some of your other Nvidia packages are still old.

    https://jellyfin.org/docs/general/admini...linux-host

    Nevermind, updating nvidia driver worked, I was a bit scared to do that because last time the drivers gave me a hard time. 

    I updated and now transcoding is back to normal, thank you very much!!!
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode