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    Jellyfin Forum Support Troubleshooting SOLVED: HEVC 10Bit artifacts when HW decoding

     
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    SOLVED: HEVC 10Bit artifacts when HW decoding

    Both QSV and VAAPI have issues on i5-11400
    KWottrich
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    #1
    2023-07-14, 06:53 PM (This post was last modified: 2023-07-15, 01:38 AM by KWottrich. Edited 3 times in total.)
    Hardware decoding HEVC 10bit using Quicksync on my i5-11400 yields little black/white dots all over the image. (The same artifacting appears if I swap QSV to VAAPI.)
    [Image: Gj9qXf8.png]

    Software decoding HEVC 10bit (by unchecking "Enable hardware decoding for: HEVC 10bit") yields clean image
    [Image: tJBvS9k.png]

    The artifacting occurs regardless of enabling or disabling "Prefer OS native DXVA or VA-API hardware decoders".  I have VPP and Tonemapping disabled.  I also have Intel Low-Power H.264 and HEVC hardware encoders disabled.

    System setup:
    Deskmini H470 - Intel i5-11400 - 2x 8GB RAM
    Jellyfin official docker container running on Arch host
    Arch host has installed:
    • 6.4.3-arch1-1 kernel
    • intel-media-driver
    • onevpl-intel-gpu
    • linux-firmware

    docker-compose snippet (host "render" group is 989):
    Code:
    jellyfin:
      image: jellyfin/jellyfin
      user: 1000:1000
      group_add:
        - "989"
      devices:
        - /dev/dri/renderD128:/dev/dri/renderD128
      volumes:
        - /srv/jellyfin/config:/config
        - /srv/jellyfin/movies:/data/movies:ro
        - /srv/jellyfin/tv:/data/tvshows:ro
      network_mode: host
    Go to solution
    nyanmisaka
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    #2
    2023-08-01, 10:18 AM (This post was last modified: 2023-08-01, 10:21 AM by nyanmisaka. Edited 1 time in total.)
    This is a known firmware issue and you can fix this by upgrading to the latest BIOS of your motherboard.

    See https://community.intel.com/t5/Graphics/...-p/1326081
    KWottrich
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    #3
    2023-08-10, 10:03 PM (This post was last modified: 2023-08-10, 10:03 PM by KWottrich. Edited 1 time in total.)
    Thanks for the reply! That does look to be the root cause based on the discussion in that post. That is really unfortunate, though, because I already have the latest BIOS for my motherboard and I highly doubt ASRock will respond to me asking for them to fix this issue with a new BIOS...

    I have BIOS v2.20 -- https://www.asrock.com/nettop/Intel/Desk...x.asp#BIOS
    nyanmisaka
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    #4
    2023-08-11, 11:38 AM
    I think the issue can be narrow down to the outdated VBIOS of the UHD 750 iGPU, which is included in the BIOS.
    And from my experience, ASRock has a good reputation for providing custom BIOS, I think they will send you a beta BIOS for testing.
    KWottrich
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    #5
    2023-08-11, 06:14 PM
    You were absolutely right! ASRock support provided me with beta BIOS v2.31 which indeed fixed the artifacting. Now all hardware acceleration is working flawlessly, including the low-power encoding options. Thanks for the support, @nyanmisaka!
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