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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Inconsistent Media Availability with Proper Permissions

     
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    SOLVED: Inconsistent Media Availability with Proper Permissions

    squevy
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    #1
    2024-04-05, 01:39 AM
    Hello!
    I am new to media servers and so far I've been enjoying figuring out/setting up Jellyfin.

    I've noticed that my media will initially show in my Jellyfin library after it begins downloading. Once I restart Jellyfin or re-scan my library, the media no longer shows on Jellyfin; it still shows in my PC media library. Other movies within the same folder are showing up, so I figured it might be the file name. Tried changing that and the media still doesn't re-appear. Deleted and re-downloaded the media files but nothing changed.

    I've confirmed the permissions for the Movies folder and individual movies (drwxr-xr-x). I've mounted a 2TB SSD and the structure to get to an individual movie is /media/ssd/Movies/"genre"/"movie folder"/"movie files".

    I attached a pic of the system info.
    Jellyfin 10.8.13.0

    I know I'm missing something but I'm not sure what! Any help is appreciated. null


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    TheDreadPirate
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    #2
    2024-04-05, 10:48 AM
    What folder is your library pointed at? "Movies" or "genre"? If it is pointed at "Movies" then that is a problem, possibly THE problem. Nesting your media is not supported.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    squevy
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    #3
    2024-04-05, 11:08 PM (This post was last modified: 2024-04-05, 11:48 PM by squevy. Edited 1 time in total.)
    (2024-04-05, 10:48 AM)TheDreadPirate Wrote: What folder is your library pointed at?  "Movies" or "genre"?  If it is pointed at "Movies" then that is a problem, possibly THE problem.  Nesting your media is not supported.

    Hey thank you so much for your response.

    I wasn't exactly sure what was considered nesting.
    Yes, my Movie library is pointed at /media/ssd/Movies

    Should I be pointing it instead to each individual genre within Movies?
    /media/ssd/Movies/Action for example?

    Why do some movies within the same genre folder show up and others do not?
    Thanks for the help!

    Edit: Also changing it to point to each genre folder did cause the movies to show up! Thaaaaank you!
    TheDreadPirate
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    #4
    2024-04-06, 01:43 AM
    Yeah. You would need to point the library at

    /media/ssd/Movies/Action

    And so on for each genre. The way you currently have it is considered "nesting" since the folder with the movie file in it is an additional layer below where the library root is.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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