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    Jellyfin Forum Support Troubleshooting SOLVED: Jellyfin App disappeared after Tizen update Samsung TV

     
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    SOLVED: Jellyfin App disappeared after Tizen update Samsung TV

    eriksl
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    Country:Netherlands
    #1
    2025-02-07, 11:50 AM
    I've had two Tizen updates of my Samsung TV in the last few months. The last one seems to be a major one.

    Jellyfin App has gone.

    So I tried to install it again, using the instructions. This failed:

    gaia erik:~/tizen/java/tools/ide/bin $ ./tizen install -n ~/Downloads/Jellyfin-10.10.z.wgt -t QE55S95CATXXN     
    Transferring the package...
    Transferred the package: /home/erik/Downloads/Jellyfin-10.10.z.wgt -> /home/owner/share/tmp/sdk_tools/tmp
    Installing the package...
    --------------------
    Platform log view
    --------------------
    install AprZAARz4r.Jellyfin
    package_path /home/owner/share/tmp/sdk_tools/tmp/Jellyfin-10.10.z.wgt
    app_id[AprZAARz4r.Jellyfin] install start
    app_id[AprZAARz4r.Jellyfin] installing[9]
    app_id[AprZAARz4r.Jellyfin] installing[19]
    app_id[AprZAARz4r.Jellyfin] install failed[118, -12], reason: Check certificate error : :Invalid certificate chain with certificate in signature.:<-3>
    spend time for wascmd is [6454]ms
    Failed to install Tizen application.
    Total time: 00:00:08.772
    [1]    1739722 exit 1    ./tizen install -n ~/Downloads/Jellyfin-10.10.z.wgt -t QE55S95CATXXN

    "Google" says this indicates a version of the app / package is still installed. Ok, so I tried to uninstall it. Nowhere to be found on the TV. Sdb has an "uninstall" option, but needs a "package id". I am lost as where to find that.

    Can anybody help here? Make the original version of the app appear again? Or install the new version over the existing version? Or remove the old version? Other options (besides a sfactory reset).

    I've done a search command on the site here, but it seems this hasn't been mentioned before.

    Thanks!
    Go to solution
    TheDreadPirate
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    #2
    2025-02-07, 02:00 PM
    You've tried re-creating a cert? #3 in our "getting started instructions?

    https://developer.samsung.com/smarttv/de...cates.html

    https://github.com/jellyfin/jellyfin-tiz...ng-started
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    eriksl
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    #3
    2025-02-07, 02:21 PM
    I will have a look, thanks, be right back.
    Ubaldo Aguilar
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    #4
    2025-02-08, 01:43 AM
    Me paso lo mismo con eso y no funciono
    eriksl
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    #5
    2025-02-08, 03:37 PM
    (2025-02-07, 02:00 PM)TheDreadPirate Wrote: You've tried re-creating a cert?  #3 in our "getting started instructions?
    https://developer.samsung.com/smarttv/de...cates.html
    https://github.com/jellyfin/jellyfin-tiz...ng-started
    <rant>Now I am quite an experienced IT guy (Unix sysadmin, network administrator, software developer in various programming languages), but these descriptions are really hard to follow. If only because the web pages and the program output they refer to have changed, they no longer match. Also there are different approaches that are sometimes hard to distinguish. And of course everything assumes you're running windows.</rant>

    Anyway, I deleted everything I had that looked like Tizen and I seem to have been able to install the Tizen stuff again. Including the terrible package manager, the certificate extensions and the Samsung TV extensions. Even though there were some errors along the way, most of which were benign and where able to fix.

    I created two certificates as described.

    gaia erik:~/tizen-studio/tools/ide/bin $ ./tizen install-permit
    Install Permitted


    So this seems to work. That's already one step further then before.

    But then, exactly the same humbug:

    gaia erik:~/tizen-studio/tools/ide/bin $ ./tizen install -n ~/tmp/jellyfin/Jellyfin-10.10.z.wgt -t QE55S95CATXXN

    Transferring the package...
    Transferred the package: /home/erik/tmp/jellyfin/Jellyfin-10.10.z.wgt -> /home/owner/share/tmp/sdk_tools/tmp
    Installing the package...
    --------------------
    Platform log view
    --------------------
    install AprZAARz4r.Jellyfin
    package_path /home/owner/share/tmp/sdk_tools/tmp/Jellyfin-10.10.z.wgt
    app_id[AprZAARz4r.Jellyfin] install start
    app_id[AprZAARz4r.Jellyfin] installing[9]
    app_id[AprZAARz4r.Jellyfin] installing[19]
    app_id[AprZAARz4r.Jellyfin] install failed[118, -12], reason: Check certificate error : :Invalid certificate chain with certificate in signature.:<-3>
    spend time for wascmd is [7606]ms
    Failed to install Tizen application.
    Total time: 00:00:09.887
    [1]    819726 exit 1    ./tizen install -n ~/tmp/jellyfin/Jellyfin-10.10.z.wgt -t QE55S95CATXXN

    No improvement there.

    This is interesting too, a command that is suggested as alternative for "tizen install-permit":

    gaia erik:~/tizen-studio/tools $ ./sdb push ~/SamsungCertificate/erik-20250208/device-profile.xml /home/developer

    WARNING: Your data are to be sent over an unencrypted connection and could be read by others.
    pushed            device-profile.xml 100%   1824 B     0KB/s
    error: failed to close '/home/developer': You cannot push files to this path.

    Obsolete instruction?
    eriksl
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    #6
    2025-02-08, 04:22 PM
    Ok found it!

    Apparently the pre-compiled package you download, needs to be signed with your self-created certificate. I haven't seen this step in any how-to.

    If you do so, like in: https://gist.github.com/SayantanRC/57762...d3cddb08e4 it works.
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