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    Jellyfin Forum Support Troubleshooting SOLVED: Audio dialogues not working on android client

     
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    SOLVED: Audio dialogues not working on android client

    Audio dialogues not working on android client
    Netflix
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    #1
    2024-12-04, 05:25 PM (This post was last modified: 2024-12-05, 11:48 AM by Netflix. Edited 1 time in total.)
    My android client was working fine but today I tried to disable transcoding (via Users > unchecking those transcoding option) but it gave me some problems like some media not playing on my android device, voice/dialogues not coming in movies, so I undo all the changes that I had made, but the problem of only background music playing and not dialogue/voice during movie persisted.

    What I have done so far-
    I have multiple times tried to enable/disable the settings that I had changed.
    Re-installed android client, restarted server.
    Manually setting audio setting to stereo in playback settings.

    But nothing seems to work
    Go to solution
    TheDreadPirate
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    #2
    2024-12-04, 06:03 PM
    Can you share your jellyfin logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Netflix
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    #3
    2024-12-05, 02:38 AM
    (2024-12-04, 06:03 PM)TheDreadPirate Wrote: Can you share your jellyfin logs via pastebin?
    Hi, thanks for the reply. See if this helps logs
    TheDreadPirate
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    #4
    2024-12-05, 02:17 PM
    Are you allowing remote connections?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Netflix
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    Posts: 14
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    Country:India
    #5
    2024-12-05, 02:40 PM (This post was last modified: 2024-12-05, 02:48 PM by Netflix. Edited 1 time in total.)
    (2024-12-05, 02:17 PM)TheDreadPirate Wrote: Are you allowing remote connections?
    I am not sure, I am using tailscale to connect, and was also able to connect remotely to the server on other network using tailscale.

    [EDIT] Remote connections are allowed for the user account
    TheDreadPirate
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    #6
    2024-12-05, 03:22 PM
    OK. Is the Jellyfin app configured to use the web player or integrated player?

    Can you share the media info for this video? And what model Android phone you have?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Netflix
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    Posts: 14
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    #7
    2024-12-05, 03:42 PM (This post was last modified: 2024-12-05, 03:43 PM by Netflix. Edited 1 time in total.)
    (2024-12-05, 03:22 PM)TheDreadPirate Wrote: OK.  Is the Jellyfin app configured to use the web player or integrated player?
    I don't you what you mean by this, I am using jellyfin integrated player on my android device.


    Quote:Can you share the media info for this video?  And what model Android phone you have?
    Here is the media info of the file - Media info ; Android version is 14 (stock android custom rom)
    I am having problem in all the files with 5.1 channels (or basically >2 channels), files with 2 channels runs fine and give audio for dialogues, but with >2 channels it doesn't give audio to dialogue. I have manually set audio output to stereo, but it doesn't work. Again, even the files with 5.1 were playing fine (with Auto settings in the audio output option) before I unchecked those 4 transcoding options in the user settings, I re-enabled them but its still broken.
    TheDreadPirate
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    #8
    2024-12-05, 04:17 PM
    In the Jellyfin app click on your profile icon and then "Client Settings". There will be an option to choose which playback engine you use. Web player or integrated player. You SHOULD be using the integrated player. It sounds like you are currently using the web player, which doesn't properly downmix the audio. The center channel has all the dialogue and isn't being split into left and right.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Netflix
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    Posts: 14
    Threads: 5
    Joined: 2024 Jun
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    Country:India
    #9
    2024-12-05, 04:40 PM (This post was last modified: 2024-12-05, 04:40 PM by Netflix. Edited 1 time in total.)
    (2024-12-05, 04:17 PM)TheDreadPirate Wrote: In the Jellyfin app click on your profile icon and then "Client Settings".  There will be an option to choose which playback engine you use.  Web player or integrated player.  You SHOULD be using the integrated player.  It sounds like you are currently using the web player, which doesn't properly downmix the audio.  The center channel has all the dialogue and isn't being split into left and right.
    Changed the settings and it worked, I guess it was the default configuration and I didn't change. Thanks a lot for the help, you are awesome, have a great day!!
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