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    Jellyfin Forum Support Troubleshooting SOLVED: New A380, trouble with HW acceleration

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    SOLVED: New A380, trouble with HW acceleration

    Playback fails after enabling hardware accelerated transcoding.
    TheDreadPirate
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    Posts: 15,375
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    #11
    2025-02-13, 01:25 AM
    Can you try checking how old the firmware is on your A380?

    https://forum.jellyfin.org/t-flash-intel...e-in-linux

    My guide here has links for the tools to flash firmware, but the same tool can just show you the current firmware versions for the various GPU components.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    JustAnotherDude
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    Posts: 36
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    Joined: 2024 Apr
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    Country:United States
    #12
    2025-02-14, 12:35 AM
    I got everything working by installing the MFX libraries. I must have missed that on my initial setup. On OpenMandriva I ran sudo dnf in lib64mfx* to pull in all of the MFX lib packages, so I'm not entirely sure which one did the trick.

    Thank you for your help!!
    OpenMandriva ROME
    Ryzen 7600
    Arc A380
    32GB RAM
    x3 8TB hdd mdadm RAID5
    JustAnotherDude
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    Junior Member

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    #13
    2025-02-14, 01:33 AM
    (2025-02-13, 01:25 AM)TheDreadPirate Wrote: Can you try checking how old the firmware is on your A380?

    https://forum.jellyfin.org/t-flash-intel...e-in-linux

    My guide here has links for the tools to flash firmware, but the same tool can just show you the current firmware versions for the various GPU components.

    I had not seen this prior to my reply about the MFX libs.  I will check the firmware and reply.
    OpenMandriva ROME
    Ryzen 7600
    Arc A380
    32GB RAM
    x3 8TB hdd mdadm RAID5
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