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    Jellyfin Forum Support Troubleshooting SOLVED: New Install: Movie Metadata Services Don't work

     
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    SOLVED: New Install: Movie Metadata Services Don't work

    bugger
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    #1
    2025-02-19, 11:06 AM
    I never get any metadata loading. See excerpts from logs:

    [2025-02-19 20:45:32.882 +10:00] [ERR] [17] MediaBrowser.Providers.Movies.MovieMetadataService: Error in "The Open Movie Database"
    System.Net.Http.HttpRequestException: No connection could be made because the target machine actively refused it. (192.168.0.1:811Nerd-face

    [2025-02-19 18:50:08.795 +10:00] [ERR] [81] MediaBrowser.Providers.Movies.MovieMetadataService: Error in "TheMovieDb"
    System.Net.Http.HttpRequestException: No connection could be made because the target machine actively refused it. ( 192.168.0.1 :811Nerd-face

    For some reason instead of connecting to the sites, it's trying to connect to my router. I can load both websites in my browser with no problems. Any suggestions?
    Go to solution
    bugger
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    #2
    2025-02-19, 11:41 AM (This post was last modified: 2025-02-19, 12:12 PM by bugger. Edited 1 time in total.)
    Further investigation of the logs seems to indicate that the server is trying to communicate to a proxy server on my routher on port 8118. 

    It affects requests for metadata services and the plugin catelogue download. 

    I've checked all configuration locations and can't see anything that's setting that proxy. Nothing else on my system hits the same issue.
    TheDreadPirate
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    #3
    2025-02-19, 02:48 PM
    Pretty sure your OS would be setting up that proxy. Or a VPN? The Internet says that "Privoxy" commonly runs on that port.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    bugger
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    #4
    2025-02-19, 08:58 PM (This post was last modified: 2025-02-19, 09:11 PM by bugger. Edited 2 times in total.)
    (2025-02-19, 02:48 PM)TheDreadPirate Wrote: Pretty sure your OS would be setting up that proxy.  Or a VPN?  The Internet says that "Privoxy" commonly runs on that port.

    Yeah that what I see as well. I'm on Windows and have never run a proxy. I do have a VPN but that runs on the local machine that's running Jellyfin. I've never set up anything related to a privoxy. I have been going through my DHCP and DNS settings to see if something might be advertising the proxy, but nothing is.

    I've checked system and user level environment variables. I've checked Windows Internet Proxy settings. I'm not sure where else it could come from.

    Nothing else on the system is having an issue connecting to internet services.
    TheDreadPirate
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    #5
    2025-02-19, 09:23 PM
    Which VPN are you using and is it always on? Privoxy may just be part of it.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    bugger
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    #6
    2025-02-19, 11:45 PM
    It was Private Internet Access, but it seems not to have been it.

    I went into Chrome and removed a bunch of extensions that no longer worked and which Chrome was saying would be removed. One of them was FoxyProxy. After removing those and restarting Jellyfin it all worked.

    Even though I couldn't see the setting anywhere, somewhere aspnetcore network configuration was somehow getting a setting from one of my Chrome plugins.

    Pretty unlikely anyone else will have this problem, but if you do, here it is.

    Thanks for the help @TheDreadPirate.
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