SOLVED: Playback Error

[Heisinho]

Hello everyone,

I use a Qnap Ts-464-8 NAS for my files there run two Docker (jellyfin, jellyserr). Now my problem is as soon as I go from external to jellyfin and want to play something, comes "Retrieving media information" then it briefly becomes black and the window closes again, but some of my media work without problems. Whether Swiftfin or Jellyfin App. I created the container with Container Station and recently changed two variable LIBVA_DRIVER_NAME - iHD and add device direct rendering infrastructure (226) and hoped to solve the problem but unfortunately still the same.

Does anyone have a tip for me? Or should I buy a DIY NAS with Unraid for better performance and expandability

[TheDreadPirate]

You enabled AV1 encoding, which your CPU does not support.

[Heisinho]

You enabled AV1 encoding, which your CPU does not support.

i deactivated it but same issue.

[TheDreadPirate]

You probably unchecked the AV1 decoding block. You also need to uncheck "Allow encoding in AV1 format". It is still trying to encode to AV1.

Code:

Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> av1 (av1_qsv))

[Heisinho]

You probably unchecked the AV1 decoding block.  You also need to uncheck "Allow encoding in AV1 format".  It is still trying to encode to AV1.

Code:

Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> av1 (av1_qsv))

Thank you that solved the problem with 1080p but with 4k there is still a problem. do you know i can fix this one?

Code:

[Parsed_tonemap_vaapi_3 @ 0x7f6a30005600] VAAPI driver doesn't support HDR
[Parsed_tonemap_vaapi_3 @ 0x7f6a30005600] Failed to configure output pad on Parsed_tonemap_vaapi_3
[vf#0:0 @ 0x55ef0fee56c0] Error reinitializing filters!

[TheDreadPirate]

I believe you need to check both low power encoding boxes on your CPU model.

[Heisinho]

I believe you need to check both low power encoding boxes on your CPU model.

Thank you so much! Now everything is playing from remote. But i had to change from QSV to VAAPI profile then it worked.