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    Jellyfin Forum Support Troubleshooting SOLVED: Playback Error causing 0 videos to play

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    SOLVED: Playback Error causing 0 videos to play

    Link of Hyrule
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    #11
    2024-07-05, 06:49 PM
    It's already installed, and the encoder path is only this: <EncoderAppPathDisplay />
    TheDreadPirate
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    #12
    2024-07-05, 08:39 PM
    Change that line to match what I provided.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Link of Hyrule
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    #13
    2024-07-05, 08:41 PM (This post was last modified: 2024-07-05, 08:45 PM by Link of Hyrule. Edited 1 time in total.)
    Ok, so I looked in that folder and the folder doesn't exist, but it has a ffmpeg. It is telling me however that it is installed, is this a case of something not being removed properly and Ubuntu thinks it's still there?
    Link of Hyrule
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    #14
    2024-07-05, 08:53 PM (This post was last modified: 2024-07-05, 09:24 PM by Link of Hyrule. Edited 2 times in total.)
    (2024-07-05, 03:57 PM)TheDreadPirate Wrote: ffmpeg is missing.

    Code:
    [2024-07-05 00:41:06.289 +00:00] [ERR] Error processing request. URL "GET" "/videos/70534b1a-3a59-0ecc-1b24-2cb4e47f9ecf/live.m3u8".
    System.ArgumentNullException: Value cannot be null. (Parameter '_mediaEncoder.EncoderPath')

    What are the contents of /etc/jellyfin/encoding.xml?  Is there a value for this line?

    Code:
    <EncoderAppPathDisplay>/usr/lib/jellyfin-ffmpeg/ffmpeg</EncoderAppPathDisplay>

    Is jellyfin-ffmpeg installed?

    Code:
    sudo apt list --installed | grep ffmpeg

    (2024-07-05, 05:43 PM)TheDreadPirate Wrote: Is the EncoderAppPathDisplay set in /etc/jellyfin/encoding.xml?

    Also make sure you install jellyfin-ffmpeg instead of plain ffmpeg.

    Code:
    sudo apt install jellyfin-ffmpeg6

    Alright, so I just removed the Jellyfin-ffmpeg, and installed it again, and added the correct route in the encoding.xml, restarted the server, and the couple of test videos I tried worked like a charm. I believe when I reinstalled Jellyfin and the ffmpeg, it must not have took away everything the first time, and Ubuntu thought it was still there. I possibly would have thought to try that again, but not as soon as I would've on Windows (where I do most my computing) I'm still working on learning Linux, and appreciate your help in this fix, my son thinks he's being punished when certain things don't work for him.
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