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    Jellyfin Forum Support Troubleshooting SOLVED: Playback issues after update

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    SOLVED: Playback issues after update

    After the latest update (or maybe the one before) I cannot play anything if transcoding is involved
    Despair
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    #11
    2024-07-09, 09:03 AM
    (2024-07-08, 04:07 PM)TheDreadPirate Wrote: In the Portainer page for Jellyfin are there any environment variables that would change the ffmpeg path?

    No, seems good to me:
       

    It matches screenshot from theguymadmax
    TheDreadPirate
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    #12
    2024-07-09, 04:44 PM
    Let's try this. Stop the Jellyfin container and back up /config. We aren't going to touch it, but better to be safe.

    Once you've backed up /config I want to prune all the VFS and images currently not being used. I don't know if there is an equivalent in the Portainer UI, but you should be able to run this on the command line.

    Code:
    sudo docker system prune -a

    Once that completes, start up Jellyfin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Despair
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    #13
    2024-07-09, 11:09 PM
    (2024-07-09, 04:44 PM)TheDreadPirate Wrote: Let's try this.  Stop the Jellyfin container and back up /config.  We aren't going to touch it, but better to be safe.

    Once you've backed up /config I want to prune all the VFS and images currently not being used.  I don't know if there is an equivalent in the Portainer UI, but you should be able to run this on the command line.

    Code:
    sudo docker system prune -a

    Once that completes, start up Jellyfin.

    You can delete unused images and volumes inside Portainer, but it's not the same as the command you posted because that one said it was also going to remove stopped containers, it's more aggressive.
    I have old volumes with data I want to backup, so I didn't confirm your command and only tried to delete unused data from Portainer, and then I restarted Jellyfin. By looking at the startup log I found this:

       

    For some reason, the wrong ffmpeg path was declared inside the entrypoint. I deleted that part and now it works!
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