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    Jellyfin Forum Support Troubleshooting SOLVED: Roku Login 403 error

     
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    SOLVED: Roku Login 403 error

    Roku users cannot sign in remotely.
    hanaquacks
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    #1
    2023-12-07, 02:23 AM (This post was last modified: 2023-12-08, 05:38 PM by hanaquacks. Edited 1 time in total.)
    Hi!

    I've encountered a problem with Roku login for remote users. They all report that after putting in https://subdomain.domain.net it says "Error 403, could not login to server." I have no such issue on other clients, only Roku of various ages and models. I'm on 10.8.12, I use NGINX Proxy Manager with a valid Let's Encrypt cert, Force SSL, HSTS Enabled, HSTS Subdomains. On Cloudflare I've enabled both SSL 1.2 and 1.3 because some devices couldn't log in unless it was 1.2

    I imagine that it's something I've misconfigured, but I can't fathom what. Is there some security that needs to be enabled, does something need to be setup in Jellyfin? Because I thought like all my other exposed webapps that I could simply leave it as http://my-ip-address:8096 and then just have the reverse proxy do the rest.
    TheDreadPirate
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    #2
    2023-12-07, 03:01 PM (This post was last modified: 2023-12-07, 03:02 PM by TheDreadPirate.)
    Use this website to test your setup's TLS support. Share with us the TLS versions and ciphers available. And can you share your Nginx config with us?

    https://testtls.com/

    @cewert

    Do you know what the TLS requirements are for Roku?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
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        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    hanaquacks
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    #3
    2023-12-07, 03:34 PM (This post was last modified: 2023-12-07, 03:38 PM by hanaquacks.)
    Secure Renegotiation
    WARN
    OpenSSL handshake didn't succeed

    TLS 1.2
    OK
    offered
    TLS 1.3
    OK
    offered with final

    NULL ciphers (no encryption)
    not offered
    Anonymous NULL Ciphers (no authentication)
    not offered
    Export ciphers (excluding ADH+NULL)
    not offered
    LOW: 64 Bit + DES, RC[2,4] (excluding export)
    not offered
    Triple DES Ciphers / IDEA
    not offered
    Obsolete CBC ciphers (AES, ARIA etc.)
    offered
    Strong encryption (AEAD ciphers)
    offered

    ECDHE-ECDSA-CHACHA20-POLY1305-OLD
    ECDH 256
    ChaCha20
    256
    xcc14
    ECDHE-ECDSA-AES256-GCM-SHA384
    ECDH 256
    AESGCM
    256
    xc02c
    ECDHE-ECDSA-AES256-SHA384
    ECDH 256
    AES
    256
    xc024
    ECDHE-ECDSA-AES256-SHA
    ECDH 256
    AES
    256
    xc00a
    ECDHE-ECDSA-AES128-GCM-SHA256
    ECDH 256
    AESGCM
    128
    xc02b
    ECDHE-ECDSA-AES128-SHA256
    ECDH 256
    AES
    128
    xc023
    ECDHE-ECDSA-AES128-SHA
    ECDH 256
    AES
    128
    xc009

    Forgive me, I have no idea how to show the config of Nginx Proxy Manager, it's all webUI and I'm not sure where it stores the running config files.
    hanaquacks
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    #4
    2023-12-08, 05:38 PM
    Found out that it didn't work with my cloudflare DNS record proxied.
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