jellyfin-ffmpeg7 error when updating jellyfin to the new version

[franciscok]

hi, I have been updating to the new version of jellyfin and I got the following error:
The following packages have unknown dependencies:
jellyfin : Depends: jellyfin-ffmpeg7 but it is not going to be installed
E: Broken packages

Can anyone help me?

I have it installed in Ubuntu and to update I put the following commands: 
apt update
apt upgrade

jellyfin and this is all that came out:

root@ex 9-457-88 :~# apt update
Hit:1 http://nl.archive.ubuntu.com/ubuntu focal InRelease
Get:2 http://nl.archive.ubuntu.com/ubuntu focal-updates InRelease [128 kB]
Get:3 http://nl.archive.ubuntu.com/ubuntu focal-backports InRelease [128 kB]
Get:4 http://nl.archive.ubuntu.com/ubuntu focal-security InRelease [128 kB]
Get:5 http://nl.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages [3,671 kB]
Get:6 https://repo.jellyfin.org/ubuntu focal InRelease [6,660 B]
Get:7 http://nl.archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages [1,237 kB]
Get:8 http://nl.archive.ubuntu.com/ubuntu focal-security/main amd64 Packages [3,302 kB]
Get:9 http://nl.archive.ubuntu.com/ubuntu focal-security/main Translation-en [484 kB]
Get:10 http://nl.archive.ubuntu.com/ubuntu focal-security/universe amd64 Packages [1,014 kB]
Get:11 https://lon1.mirror.jellyfin.org/files/ubuntu focal/main amd64 Packages [2,079 B]
Fetched 10.1 MB in 2s (5,926 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
16 packages can be upgraded. Run 'apt list --upgradable' to see them.
root@ex 9-457-88 :~# apt upgrade jellyfin
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
jellyfin : Depends: jellyfin-ffmpeg7 but it is not going to be installed
E: Broken packages

[theguymadmax]

try

Code:

sudo apt upgrade jellyfin

[franciscok]

try

Code:

sudo apt upgrade jellyfin

the same error appears

root@ex 9-457-88:~# sudo apt upgrade jellyfin
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
jellyfin : Depends: jellyfin-ffmpeg7 but it is not going to be installed
E: Broken packages

[TheDreadPirate]

Hmmmm. Weird. What theguymadmax stated should have worked.

I'm assuming jellyfin-ffmpeg6 is still installed, so let's remove it then upgrade jellyfin.

Code:

sudo apt remove jellyfin-ffmpeg6
sudo apt upgrade jellyfin

[LH44]

Hmmmm.  Weird.  What theguymadmax stated should have worked.

I'm assuming jellyfin-ffmpeg6 is still installed, so let's remove it then upgrade jellyfin.

Code:

sudo apt remove jellyfin-ffmpeg6
sudo apt upgrade jellyfin

I ran those commands and still the problem persists.

Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 jellyfin-ffmpeg7 : Depends: libelf1t64 (>= 0.142) but it is not installable
                    Depends: libgnutls30t64 (>= 3.8.1) but it is not installable
                    Depends: libllvm17t64 but it is not installable
                    Depends: libopenmpt0t64 (>= 0.3.0) but it is not installable
                    Depends: libvpx9 (>= 1.12.0) but it is not installable
                    Depends: libwebp7 (>= 1.3.2) but 1.2.4-0.3 is to be installed
                    Depends: libwebpmux3 (>= 1.3.2) but 1.2.4-0.3 is to be installed
                    Depends: libx11-xcb1 (>= 2:1.8.7) but 2:1.8.6-1ubuntu1 is to be installed
                    Depends: libx264-164 (>= 2:0.164.3108+git31e19f9) but 2:0.164.3095+gitbaee400-3build1 is to be installed
                    Depends: libzvbi0t64 (>= 0.2.35) but it is not installable
                    Conflicts: jellyfin-ffmpeg5 but 5.1.4-3-mantic is to be installed

[TheDreadPirate]

Remove jellyfin-ffmpeg5. I assumed you have 6 installed.

[franciscok]

Hmmmm.  Weird.  What theguymadmax stated should have worked.

I'm assuming jellyfin-ffmpeg6 is still installed, so let's remove it then upgrade jellyfin.

Code:

sudo apt remove jellyfin-ffmpeg6
sudo apt upgrade jellyfin

Thank you very much, this seems to have worked

But when I finish, he sends me these messages. Do I have to worry or should I ignore that?

I: The initramfs will attempt to resume from /dev/dm-0
I: (/dev/mapper/vg0-swap)
I: Set the RESUME variable to override this.

[TheDreadPirate]

I have no idea what those mean, but they don't seem concerning to me.

[franciscok]

ok, thank you very much for everything