SOLVED: Windows n100 PC not loading media

[jawhett1]

Clients tried: 4K firestick, IOS app
Server: n100, 16 gb ddr4, 500gb storage. Windows 11. Jellyfin 10.8.11 (newest) 

Its just local storage of my collection that I am trying to stream locally on my firestick. The Firestick sees my server and connects. And will play a like two minutes straight then fail to load any other content. It will buffer for like 2 minutes and then play 2 seconds then repeat. 
Ive tried this on MKV files, MP4, 265 as well as 264 codecs, 4k as well as 480p files. Ive treid reinstalling it on everything. Disabling transcoding, didn't work either.

I did find a similar thread here of someone with an n100 pc running linux that had similar issues here: https://forum.jellyfin.org/t-solved-dire...-buffering

But I am unsure how this translates to my issue, I am wondering if its an SMB cache setting I can change? Or some driver that needs to be updated? Ive seen people talk fondly of this hardware being able to handle multiple transcoding streams at a time.  

When I set it up out of the box, it worked great even with the 4k MKV 265 files. I suspect though that after the PC finished the out of the box updates, something changed. 

Any thoughts? I can dig through a log file too if anyone has something I should look for?

[TheDreadPirate]

If your storage is local, there is no SMB to worry about.

Can you upload your server logs to https://sourceb.in/ and link back here?

[jawhett1]

Here are some Logs: https://Sourceb.in/8FC1FXF9Uk https://Sourceb.in/zQdbVGVFjS

[TheDreadPirate]

Thats an ffmpeg log. Good to have, but we need the log is just "log_<date>.log"

Also, the ffmpeg log indicates your N100 is struggling with tone mapping the HDR stream. Not keeping up.

Code:

frame=  390 fps= 19 q=28.0 size=N/A time=00:00:15.83 bitrate=N/A speed=0.766x

[nyanmisaka]

Code:

ffmpeg -analyzeduration 200M -ss 00:04:21.000 -f matroska,webm -autorotate 0 -i file:"C:\Users\Jed\Videos\Media\Media\Movies\Spider-Man.Across.the.Spider-Verse.2023.2160p.10bit.HDR.DV.WEBRip.6CH.x265.HEVC-PSA\Spider-Man.Across.the.Spider-Verse.2023.2160p.10bit.HDR.DV.WEBRip.6CH.x265.HEVC-PSA.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5945899 -bufsize 11891798 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,261+n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(3840\,1600*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(3840/a\,1600))/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 384000 -ar 48000 -af "volume=2" -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 87 -hls_segment_filename "C:\ProgramData\Jellyfin\Server\transcodes\ed8685a8dcd313d96cfd11c58fdee3ed%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "C:\ProgramData\Jellyfin\Server\transcodes\ed8685a8dcd313d96cfd11c58fdee3ed.m3u8"

HWA is not available out of the box, it currently requires you to manually enable 'Intel QuickSync (QSV)' in Dashboard->Playback.

[jawhett1]

Resolved: 
The PC had a bad Wifi Card. Wifi tested on another computer had uploads of 10Mbps, the PC had a wifi connection 0f 0.1Mbps. So there was no way it was going to be able to send a stream over.

Probably could have uploaded the driver or replaced it but it was within the return window and i started noticing some other bloatware, so I just got the Beelink n100 for about the same price. Issue was resolved an enjoying beautiful 4k streams now.