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    Jellyfin Forum Support Troubleshooting Subtitles not found on Jellyfin for AndroidTV

     
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    Subtitles not found on Jellyfin for AndroidTV

    harexew
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    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2023 Dec
    Reputation: 0
    Country:Germany
    #1
    2024-02-20, 02:04 PM
    So I'm having a problem with problem with the subtitles in my media files. My files mostly have subtitles in SSA or PGS format and sometimes both, but no matter the format, I have to select them manually every time I start a new episode, otherwise it stays disabled.
    I run Jellyfin 10.8.13 on Arch 64-Bit, installed from the AUR Package. Hardware Acceleration is enabled, running on a Quadro P600 with the proprietary Nvidia Drivers.
    The Android App is the newest Version available on the Play Store, running on a Xiaomi Mi Box S (1st Gen).
    The Media Info from one of the files:
    Code:
    S01E02
    Container: mkv
    Path: /samba/media/Anime/Ouran High School Host Club/S01E02.mkv
    Size: 301 MB

    Video
    Title: 1080p HEVC SDR
    Codec: HEVC
    Profile: Main 10
    Level: 120
    Resolution: 1440x1080
    Aspect ratio: 4:3
    Interlaced: No
    Framerate: 23.976025
    Bitrate: 1800 kbps
    Bit depth: 10 bit
    Video range: SDR
    Video range type: SDR
    Pixel format: yuv420p10le
    Ref frames: 1

    Audio
    Title: Englisch - AAC - Stereo - Default
    Language: eng
    Codec: AAC
    Profile: LC
    Layout: stereo
    Channels: 2 ch
    Bitrate: 190 kbps
    Sample rate: 48000 Hz
    Default: Yes
    Forced: No
    External: No

    Subtitle
    Title: Englisch - Default - ASS
    Language: eng
    Codec: ASS
    Default: Yes
    Forced: No
    External: No

    Audio
    Title: Japanisch - AAC - Stereo
    Language: jpn
    Codec: AAC
    Profile: LC
    Layout: stereo
    Channels: 2 ch
    Bitrate: 188 kbps
    Sample rate: 48000 Hz
    Default: No
    Forced: No
    External: No

    Subtitle
    Title: Japanisch - ASS
    Language: jpn
    Codec: ASS
    Default: No
    Forced: No
    External: No
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-02-20, 06:46 PM (This post was last modified: 2024-02-20, 06:46 PM by TheDreadPirate.)
    When you say Android I am assuming you mean Android TV. If so, this is a known issue. This is not caused by your server or media.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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