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    Jellyfin Forum Support Troubleshooting Networking & Access Suddenly cannot login to server

     
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    Suddenly cannot login to server

    Server is running but I can't login at all
    nicmodz
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    #1
    2025-04-13, 05:50 AM
    I've been using Jellyfin for a long time now and all the sudden I cannot login. I thought it might have been something with Incognito or my VPN but I messed with both, no luck. I am on windows and have my jellyfin server streaming to a website using cloudflare. I can't login locally or with the website Slightly-frowning-face I have a link to the logs... I just didn't know if it was okay to publicly post. Thank you all in advance!
    TheDreadPirate
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    #2
    2025-04-13, 04:04 PM
    If you are concerned about privacy, you can send me a DM or something.

    For the record, using Cloudflare as a proxy for video and audio streaming is against their TOS. If you are using Cloudflare with your domain set to "DNS only", that is fine.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    nicmodz
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    #3
    2025-04-15, 01:13 AM
    https://privatebin.net/?4417a1f90da8f1b5...29ZAy1nTbB

    There is a link to the log file. No matter what I just keep getting
    "Connection Failure, We're unable to connect to the selected server right now. Please ensure it is running and try again." I appreciate the help
    TheDreadPirate
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    #4
    2025-04-15, 12:44 PM
    Clear your browser cache? Try connecting from an incognito window?

    Also, why are there two interfaces?

    Code:
    [2025-04-14 21:05:57.514 -04:00] [INF] [1] Main: Kestrel listening on "10.8.0.40/16"
    [2025-04-14 21:05:57.520 -04:00] [INF] [1] Main: Kestrel listening on "10.0.0.29/24"
    [2025-04-14 21:05:57.524 -04:00] [INF] [1] Main: Kestrel listening on "127.0.0.1/8"

    Is one of them a VPN?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    nicmodz
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    #5
    2025-04-18, 06:31 AM
    I honestly dont know why there are multiple interfaces running. I'm in way over my head with all this server stuff lol. I connect to the 127.0.0.1 one. That is also the one I have going to cloudflare, but I'm not even concerned about the website. I can't get localhost:8096 to let me login either. Maybe I need to try and delete the other interface? I honestly have no clue, like I said I'm in way over my head. I appreciate your responses though!
    TheDreadPirate
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    #6
    2025-04-18, 03:15 PM
    127.0.0.1 is the local loopback, aka localhost, and should NOT be the address you entered into Cloudflare.

    The IP in your CF dashboard should be your public IP. And then in your router you should be port forwarding port 8096 if you aren't using a reverse proxy. And port 443 if you are using a reverse proxy.

    I re-read your opening post and the second interface is likely the VPN. Can you disable the VPN entirely and then restart Jellyfin and try again?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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