There is no cover image in my media

[TheDreadPirate]

How did you install it on your QNAP? From their "store" or as a docker container?

[赵Zhxn]

Is Jellyfin running on the QNAP or Windows? The screenshot has Windows drive letters so I am assuming Jellyfin is running on Windows with QNAP acting only as storage.

Can you post your jellyfin logs to https://sourceb.in/ ?  So we can figure out what is going on

Double check permissions.  As long as your movies can be read and identified it should automatically create a poster for the library.

Can you give me an email address? I won't pass it on https://sourceb.in/ Here, I'll send you the logs to your email

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How did you install it on your QNAP?  From their "store" or as a docker container?

I manually installed it using a third-party kit

[TheDreadPirate]

Can you give me an email address? I won't pass it on https://sourceb.in/ Here, I'll send you the logs to your email

You can send me a PM instead.  I don't give out my email.

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I manually installed it using a third-party kit

This?

https://github.com/pdulvp/jellyfin-qnap

I ask because I've found that unofficial copies of Jellyfin sometimes behave in unexpected ways.

[赵Zhxn]

Can you give me an email address? I won't pass it on https://sourceb.in/ Here, I'll send you the logs to your email

You can send me a PM instead.  I don't give out my email.

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I manually installed it using a third-party kit

This?

https://github.com/pdulvp/jellyfin-qnap

I ask because I've found that unofficial copies of Jellyfin sometimes behave in unexpected ways.

That's it, let me try using the official Docker container! Thank you!