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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Transcoding FFmpeg error 218

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    Transcoding FFmpeg error 218

    Kiwa
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    #11
    2024-11-07, 09:34 PM (This post was last modified: 2024-11-07, 09:36 PM by Kiwa. Edited 1 time in total.)
    (2024-11-07, 09:16 PM)TheDreadPirate Wrote: Interesting. I'm on Ubuntu, but I didn't think Debian would be this different.

    How about this?

    Code:
    sudo dmesg | grep i915

    If that doesn't return anything, reboot and then re-run the command.  The dmesg log doesn't retain a lot and your system isn't preserving logs.

    Got lot of errors I didn't have before.
    Still didn't rebooted the server.


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    TheDreadPirate
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    #12
    2024-11-07, 09:39 PM (This post was last modified: 2024-11-07, 09:42 PM by TheDreadPirate. Edited 1 time in total.)
    You probably need to update your GPUs firmware. The last time I saw this, the user had PRE-release firmware on their Arc GPU.

    I wrote a guide for doing this in Linux in the walkthrough section.

    https://forum.jellyfin.org/t-flash-intel...e-in-linux

    Proceed at your own risk. Your OTHER option is to chuck this GPU in a Windows system and use the Windows driver installer to update the firmware. No idea why Intel bundles a firmware updater in Windows but doesn't use any of the multiple ways to update firmware in Linux.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kiwa
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    #13
    2024-11-07, 09:48 PM
    (2024-11-07, 09:39 PM)TheDreadPirate Wrote: You probably need to update your GPUs firmware.  The last time I saw this, the user had PRE-release firmware on their Arc GPU.

    I wrote a guide for doing this in Linux in the walkthrough section.

    https://forum.jellyfin.org/t-flash-intel...e-in-linux

    Proceed at your own risk.  Your OTHER option is to chuck this GPU in a Windows system and use the Windows driver installer to update the firmware.  No idea why Intel bundles a firmware updater in Windows but doesn't use any of the multiple ways to update firmware in Linux.

    The last time I did that update on windows was in August. I'm going to update Jellyfin and do the firmware update this weekend.
    Intel ARC works very weird sometimes.

    Thanks for the help, I'll write here when I did all the work.
    TheDreadPirate
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    #14
    2024-11-07, 09:52 PM
    Do you remember if there was a separate firmware installer that ran? I've only updated Arc in Linux, so I don't know the specifics of how it works in Windows.

    Maybe check the firmware version you have installed before attempting to update in Linux? As long as the firmware is not from early to mid 2022, it probably fine. 2023 and newer is definitely fine.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kiwa
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    #15
    2024-11-07, 10:37 PM
    (2024-11-07, 09:52 PM)TheDreadPirate Wrote: Do you remember if there was a separate firmware installer that ran?  I've only updated Arc in Linux, so I don't know the specifics of how it works in Windows.

    Maybe check the firmware version you have installed before attempting to update in Linux?  As long as the firmware is not from early to mid 2022, it probably fine.  2023 and newer is definitely fine.
    I have rebooted the server and everything is working normally again. This has happened several times and it is solved like this.

    In Windows, the firmware is supposedly updated when you update the drivers, but not with windows update:
    https://www.intel.com/content/www/us/en/...amily.html

    I don't know how to check the firmware version I have installed on Debian.
    Anyway, this weekend I will install Windows on a drive and update the graphics card.
    aazam476
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    #16
    2024-11-11, 06:00 AM
    I am having the same exact error using a NVIDIA Tesla M40 12GB. I've included my FFMPEG logs.


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    TheDreadPirate
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    #17
    2024-11-11, 12:38 PM
    (2024-11-11, 06:00 AM)aazam476 Wrote: I am having the same exact error using a NVIDIA Tesla M40 12GB. I've included my FFMPEG logs.

    What driver version are you running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    aazam476
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    #18
    2024-11-11, 09:40 PM
    (2024-11-11, 12:38 PM)TheDreadPirate Wrote: What driver version are you running?

    Driver version is 535.183.01


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    TheDreadPirate
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    #19
    2024-11-11, 10:08 PM
    What distro are you running and is there any virtualization?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    aazam476
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    #20
    2024-11-11, 10:27 PM
    (2024-11-11, 10:08 PM)TheDreadPirate Wrote: What distro are you running and is there any virtualization?

    I am running Debian Bookworm (12) and running Jellyfin using Docker. I do have other applications that use the GPU on Docker and they do work correctly. Other than Docker, I am not using any other type of virtualization, like VMs.


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