Trouble accessing JF using server name

[kiwichick]

Yes.

Thank you, here's the pastebin link: https://pastebin.com/DP5uUZxV

[TheDreadPirate]

Can you restart Jellyfin and then share the log? A lot of the information I need is logged during startup, which isn't in the log you shared.

[kiwichick]

Can you restart Jellyfin and then share the log?

Done https://pastebin.com/9dgaY3YM

[TheDreadPirate]

Are all your clients local or remote? If they are local, I don't see how the public IP changing affects local clients if you use the LAN IP. Unless you mean the LAN IP changes. Your networking config looks pretty out-of-thebox so I am assuming you are not accessing the server remotely.

[kiwichick]

Are all your clients local or remote?

 

They are all local.

Unless you mean the LAN IP changes.

Yes, that is what I mean. Starlink doesn't allow for static IPs so each device's IP changes regularly, including the laptop with the JF server. That's why I was connecting using the server name.

I am assuming you are not accessing the server remotely.

Correct.

[TheDreadPirate]

Could you set the IP address directly on the client? Instead of assigning a static IP on the router. If you can't set a static IP on the router, I wouldn't be surprised if it wasn't handling local DNS properly.

[kiwichick]

Could you set the IP address directly on the client?

Yes, I can but that's the problem and what my post is about. Every time the IP changes and I start a JF client, I get the error that the server isn't available and have to select the updated one from the list of available servers - or, ask you suggest, change the IP in the client apps - which is time-consuming and frustrating. That's why I've been using the server name instead.

If you can't set a static IP on the router

No I can't but I've never been able to, not even with my old ISP.

I wouldn't be surprised if it wasn't handling local DNS properly.

Is there anything I can do about that?

[TheDreadPirate]

On the server you SHOULD be able to set a static IP on the server itself instead of relying on the router.

I did this in the distant past when my older routers didn't support static assignments.

https://kb.netgear.com/27476/How-do-I-se...in-Windows

[kiwichick]

On the server you SHOULD be able to set a static IP on the server itself instead of relying on the router.

Thanks, I'll give that a go. I've had a look at the IPv4 properties to set a static IP. It says I need to enter an alternate DNS Server but I have no idea what to enter. Any suggestions? Is an alternate even necessary?

ETA: I've set the static IP and left the alternate DNS server empty. Rebooted the server PC and everything looks good. Thank you so much for all your help, and answering my endless questions.

[TheDreadPirate]

An alternate DNS is not necessary. Generally that setting should be your router.