TV Shows library empty

[JaneKelly]

I set up a Movies library, and all of my movies appear perfectly. I set up a TV Shows library and despite everything, nothing shows up in the library. If I go to the Metadata Manager, the TV Shows library is there, with the show title folder inside of it, season folder inside of that, and episodes inside of that. I've tried scanning libraries and nothing. Episode file names were Black Donnellys S01E01.mp4 and I tried renaming to Black Donnellys (2007) [imdb-tt0496246].mp4 and S01E01.mp4 but neither of those did the trick. I've checked permissions and everything looks good - and the fact that Jellyfin can see everything in Metadata Manager tells me it's not permissions. Not sure what's going on, I can NOT get it to show any episodes in the TV Shows library.

[Curious]

I had the same problem a few months ago. Sadly I don't have a definite way to fix it. Here is what I observed:

When Jellyfin calls the online databases (like IMDB) to get the metadata, if it gets nothing back, it doesn't add the show to the library.

If your DNS server response with an IPv6 address (AAAA) for the domain, it will first attempt to make an IPv6 connection. If that fails, it counts as getting nothing back (that was my first problem).

If the metadata provider fails to respond in time or gives and empty list, it counts as getting nothing back.

I had to move OMDB to the very bottom of the list and add TheTVDB (it's in add-ons) and put it at the very top of the list for Jellyfin to find everything.

Adding local metadata (.nfo files) that is supported by both Plex and Emby does not not. Unlike Emby (I didn't test Plex), Jellyfin does not prefer the local metadata over the providers. So I couldn't even do that.

It mostly just fixed itself mysteriously when I upgraded to the latest version (10.10.7) of Jellyfin.

I'm still having issue because for some reason Jellyfin won't pick up the Posters for most of my shows even though it's got other metadata (like the show summary and episode summaries).

[JaneKelly]

I had the same problem a few months ago. Sadly I don't have a definite way to fix it. Here is what I observed:

When Jellyfin calls the online databases (like IMDB) to get the metadata, if it gets nothing back, it doesn't add the show to the library.

If your DNS server response with an IPv6 address (AAAA) for the domain, it will first attempt to make an IPv6 connection. If that fails, it counts as getting nothing back (that was my first problem).

If the metadata provider fails to respond in time or gives and empty list, it counts as getting nothing back.

I had to move OMDB to the very bottom of the list and add TheTVDB (it's in add-ons) and put it at the very top of the list for Jellyfin to find everything.

Adding local metadata (.nfo files) that is supported by both Plex and Emby does not not. Unlike Emby (I didn't test Plex), Jellyfin does not prefer the local metadata over the providers. So I couldn't even do that.

It mostly just fixed itself mysteriously when I upgraded to the latest version (10.10.7) of Jellyfin.

I'm still having issue because for some reason Jellyfin won't pick up the Posters for most of my shows even though it's got other metadata (like the show summary and episode summaries).

I've been trying a lot of different things. I just set up a new library as mixed movies and TV shows, and it worked! Finally! Just wanted to come back and leave that info in case it helps someone else.