Ubuntu. Can't brows files/no jellyfin user

[DifferentComputers]

Recent upgrade to Ubuntu 24 LTS.

Brand new install of Jellyfin via Ubuntu Software.

Not using Docker.

The page localhost:8096/web/index.html#/dashboard/libraries does not allow browsing my file structure so I can't select a media library.

I also can't manually add a library path, though I freely admit that I might be misunderstanding what path is needed! What I tried to add looked like "/mnt/54hexcode-hexcode-yaddayadda-morehexcode"

This is perhaps due to a permissions error, which led me down the path of trying to add the jellyfin user to the drives that contain my media. However, in this attempt I discovered that there IS no jellyfin user. (confirmed by "cat/etc/passwd | grep jellyfin: returning nothing.)

That seems like a problem. 

Is this typical? searching for "create jellyfin user" gives me only instructions on creating end users, not the system user.

Or am I heading in exactly the wrong direction for fixing this problem of the file structure not being browsable by the web interface?

Thanks

[theguymadmax]

You need to set the proper permissions on your media folder for Jellyfin to see them: https://forum.jellyfin.org/t-mounting-lo...ons-primer

[DifferentComputers]

Yes, I understand that, but there is no jellyfin user, as I mentioned.

[theguymadmax]

When you install Jellyfin it automatically creates the jellyfin user: run this command, you should see the user account. 

Code:

cut -d: -f1 /etc/passwd

or fix your original command:

Code:

cat /etc/passwd | grep jellyfin

[DifferentComputers]

Result of the cut command:

root
daemon
bin
sys
sync
games
man
lp
mail
news
uucp
proxy
www-data
backup
list
irc
gnats
nobody
systemd-network
systemd-resolve
messagebus
systemd-timesync
syslog
_apt
tss
uuidd
systemd-oom
tcpdump
avahi-autoipd
usbmux
dnsmasq
cups-pk-helper
rtkit
whoopsie
sssd
speech-dispatcher
fwupd-refresh
nm-openvpn
saned
colord
geoclue
pulse
gnome-initial-setup
hplip
gdm
mike
sshd
plex
homebridge
xrdp
avahi
shairport-sync
nqptp
iiab-admin
dhcpcd
cups-browsed
polkitd
gnome-remote-desktop


cat /etc/passwd | grep jellyfin returns nothing.

[theguymadmax]

How did you install it? Did you use the install script:

Code:

curl -s https://repo.jellyfin.org/install-debuntu.sh | sudo bash

[DifferentComputers]

No, as that method returns curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0> Determining optimal repository settings.
100 10841 100 10841 0 0 101k 0 --:--:-- --:--:-- --:--:-- 102k
ERROR: We don't support the Ubuntu codename 'oracular' with this script.
Note: We only support LTS versions of Ubuntu.
Please consider a Docker-based or manual install instead: https://jellyfin.org/downloads/server

I installed via Ubuntu Software, which is a snap repository I suppose.

If there IS a way to install from the command line, I'm all ears.

---

But to be clear, the optimal answer for me would be to have the correct user AND to have installed it via the Ubuntu Software app.

---

Just to be sure I tried curl -s https://repo.jellyfin.org/install-debuntu.sh | sudo bash and got the same result. don't know why that command above is missing -s

[DifferentComputers]

After more reading it appears I've worked myself into a hole by upgrading past Ubuntu 24 LTS, as this machine runs some other important stuff for me that means I don't want to try a downgrade from 24.10 to 24.04 LTS and the latter is what Jellyfin supports.

I'll either spin up another box or consider Docker, which I've avoided until now.

[theguymadmax]

Jellyfin only supports LTS releases currently: 20.04, 22.04, and 24.04. You can try installing via the portable method: https://jellyfin.org/docs/general/instal...ux-install  , but I know that's not what you want.

Edit: Just saw your other post. I think Docker would be the best option.