Ubuntu permissions

[FuzzyDunlop]

Hello all,

Just installed Jellyfin on Ubuntu (22.04.3), and in the setup process, when trying to add a directory, I keep getting the message "The path could not be found. Please ensure the path is valid and try again."  From what I can see, all users have permission to access the directory.  Where else should I be looking?

Apologies if this is redundant.  This appears to be pretty straightforward, but everything I found when searching didn't seem to apply.

Thanks in advance.

[TheDreadPirate]

Is the directory a network share that you mounted? An external hard drive? Are there any ACLs on ANY of the directories in the path?

[FuzzyDunlop]

It is an external hard drive.

Looking into ACL now.

Sorry...I've been using Ubuntu for years, but have had almost no need to investigate/change any settings.

[FuzzyDunlop]

The ACL for the drive is set to...

user: rwx
group: rwx
other: r-x

and for the folder it's...

user: rwx
group: r-x
other r-x

Again, thanks in advance.

[TheDreadPirate]

If you don't need the ACLs, I would just remove them and use standard linux permissions.

Code:

setfacl -b -R /path/to/drive/mnt/

That will recursively remove all the ACLs

I've found that ACLs, even when it looks like they should allow access, can be hard to get working.

[FuzzyDunlop]

I tried it, and nothing changed, but I did not get any error indicating why it wouldn't work. Any ideas?

[TheDreadPirate]

What is the full path do your library(s)? So I can construct a command for you to run.

Also, is the external hard drive formatted as EXT4 or something else? And what are the mount parameters of the external hard drive?

[FuzzyDunlop]

Full path is /media/lucky/Elements. It's formatted as NTFS. Should I reformat?

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I also tried a local folder, before and after removing ACLs, and still got the same "path not found" message.

[TheDreadPirate]

Full path is /media/lucky/Elements.  It's formatted as NTFS.  Should I reformat?

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I also tried a local folder, before and after removing ACLs, and still got the same "path not found" message.

It's been a while since I used Linux + NTFS.  But I remember that there are some issues with permission compatibility.  Reformat to EXT4.  If you have multiple drives or drives on other computers, backup your data before reformatting, obviously.

[FuzzyDunlop]

It took some time to back everything up, but I got it done this morning, and I reformatted to ext4, removed ACLs, and still got the same message. I tried reformatting again to FAT, just for the hell of it, and got the same message again, even after removing the ACLs.

Any other ideas?