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    Jellyfin Forum Support Troubleshooting Networking & Access Unable to Access after issues with new wifi provider

     
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    Unable to Access after issues with new wifi provider

    G_O_B_L_N
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    #1
    2025-03-25, 08:43 PM
    Hi All,

    has been some time since i last had an issue but our household very recently changed our Internet Provider (From BT to Sky) and have had issues that for the most part have been overcome with minor changes to router settings. we were all in the clear until Wednesday when out of nowhere, I got error code 530, and after fiddling about with connection settings and going from WIFI to a Lan connection. still no dice. i did run the below Journal command to see what i could decifer:

    Code:
    sudo journalctl -u jellyfin -n 200 --no-pager
     

    this seems to show that the network is unreachable yet i am still able to SSH and connect to it Via Winscp. I have also created a pastebin containing said information below>

    pastebin link

    would really appreciate some help with this if you are able Smiling-face
    TheDreadPirate
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    #2
    2025-03-25, 09:31 PM
    Code:
    [19:14:20] [INF] Filtered interface addresses: ["127.0.0.1"]

    It isn't able to find any interface except the loop back. Did you set Jellyfin to bind to a specific IP? Or a particular subnet that your new router isn't providing?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    G_O_B_L_N
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    #3
    2025-03-26, 06:47 PM
    (2025-03-25, 09:31 PM)TheDreadPirate Wrote:
    Code:
    [19:14:20] [INF] Filtered interface addresses: ["127.0.0.1"]

    It isn't able to find any interface except the loop back.  Did you set Jellyfin to bind to a specific IP?  Or a particular subnet that your new router isn't providing?

    I have not done either. Should be at default settings as i have not made any changed outside of moving to ethernet rather than wifi. i have revised my yamil so i now have an actual IP. pastebin below of the yamil if required:

    https://pastebin.com/qLGhSaq6

    only defines eth and dhcp4 as true
    TheDreadPirate
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    #4
    2025-03-26, 07:17 PM
    But does Jellyfin pick up an IP? Can you share the contents of Jellyfin's network.xml? /etc/jellyfin/network.xml.

    Also, is this a LXC or something? I'm assuming this is virtualized if you are using a yaml to configure the host.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    G_O_B_L_N
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    Posts: 24
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    Joined: 2024 Sep
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    Country:United Kingdom
    #5
    2025-03-26, 07:39 PM
    (2025-03-26, 07:17 PM)TheDreadPirate Wrote: But does Jellyfin pick up an IP?  Can you share the contents of Jellyfin's network.xml?  /etc/jellyfin/network.xml.

    Also, is this a LXC or something?  I'm assuming this is virtualized if you are using a yaml to configure the host.

    xml contents below:

    https://pastebin.com/FZmJp7nT

    this is not running in an LXC. i've only been using vaml for connection to host network with netplan
    TheDreadPirate
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    #6
    2025-03-26, 10:11 PM
    Ok. Can you provide a fresh jellyfin log?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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