5 hours ago
Hi folks. Thanks in advance for any help.
I'm running Jellyfin on a Proxmox LXC. I was seeing some stuttering on my Chromecast for Google TV using the Jellyfin app, so I tried to install the Kodi app + JellyCon add-on to see if that changed anything. It didn't, but when I went back to the Jellyfin app, I wasn't able to resume playback on a movie - I got a "Player Error, will retry" error. Tried to play on my laptop, it just loads forever with no error or timeout. I'd watched this media in both places before without issue. This also seemed to occur on some other media that I've definitely played before.
I created a new user and playback proceeds without issue. I gather that I probably screwed something up by playing the media through Kodi, but how can I fix it for this user profile? I don't want to switch to a new user and lose all my playback history.
I ran the below log through ChatGPT and it noted that this bit was significant: "Could not find codec parameters for stream 9 (Subtitle: hdmv_pgs_subtitle)"
Here's the FFMPEG log that is created when the error occurs:
I'm running Jellyfin on a Proxmox LXC. I was seeing some stuttering on my Chromecast for Google TV using the Jellyfin app, so I tried to install the Kodi app + JellyCon add-on to see if that changed anything. It didn't, but when I went back to the Jellyfin app, I wasn't able to resume playback on a movie - I got a "Player Error, will retry" error. Tried to play on my laptop, it just loads forever with no error or timeout. I'd watched this media in both places before without issue. This also seemed to occur on some other media that I've definitely played before.
I created a new user and playback proceeds without issue. I gather that I probably screwed something up by playing the media through Kodi, but how can I fix it for this user profile? I don't want to switch to a new user and lose all my playback history.
I ran the below log through ChatGPT and it noted that this bit was significant: "Could not find codec parameters for stream 9 (Subtitle: hdmv_pgs_subtitle)"
Here's the FFMPEG log that is created when the error occurs:
Code:
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ffmpeg version 7.1.2-Jellyfin Copyright (c) 2000-2025 the FFmpeg developers
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[matroska,webm @ 0x5c8d8f89af80] Invalid Block Addition value 0x0 for unknown Block Addition Mapping type 68766345, name "Dolby Vision enhancement-layer HEVC configuration"
[matroska,webm @ 0x5c8d8f89af80] Could not find codec parameters for stream 9 (Subtitle: hdmv_pgs_subtitle (pgssub)): unspecified size
Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (1000000000) options
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title : Chapter 01
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title : Chapter 02
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title : Chapter 03
Chapter #0:3: start 1598.472000, end 1944.943000
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title : Chapter 04
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title : Chapter 05
Chapter #0:5: start 2593.424000, end 3181.762000
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title : Chapter 06
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title : Chapter 20
Chapter #0:20: start 10174.998000, end 10175.250000
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title : Chapter 21
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Metadata:
title : AC3 5.1 ENG
BPS : 640000
DURATION : 02:49:35.168000000
NUMBER_OF_FRAMES: 317974
NUMBER_OF_BYTES : 814013440
SOURCE_ID : 001107
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:4(ita): Subtitle: subrip (srt) (forced)
Metadata:
title : FORCED iTA
BPS : 1
DURATION : 02:44:11.936000000
NUMBER_OF_FRAMES: 68
NUMBER_OF_BYTES : 1320
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:5(ita): Subtitle: subrip (srt)
Metadata:
title : REGULAR
BPS : 44
DURATION : 02:48:59.848000000
NUMBER_OF_FRAMES: 1713
NUMBER_OF_BYTES : 56576
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:6(eng): Subtitle: subrip (srt) (forced)
Metadata:
title : Forced
BPS : 0
DURATION : 02:22:03.398000000
NUMBER_OF_FRAMES: 46
NUMBER_OF_BYTES : 804
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:7(eng): Subtitle: subrip (srt)
Metadata:
title : REGULAR
BPS : 48
DURATION : 02:38:10.046000000
NUMBER_OF_FRAMES: 1704
NUMBER_OF_BYTES : 57177
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:8(eng): Subtitle: subrip (srt) (hearing impaired)
Metadata:
title : SDH
BPS : 53
DURATION : 02:42:32.351000000
NUMBER_OF_FRAMES: 2061
NUMBER_OF_BYTES : 65206
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream #0:9(ita): Subtitle: hdmv_pgs_subtitle (pgssub)
Metadata:
title : FORCED iTA
BPS : 901
DURATION : 02:44:21.164000000
NUMBER_OF_FRAMES: 142
NUMBER_OF_BYTES : 1111227
SOURCE_ID : 001203
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:10(ita): Subtitle: hdmv_pgs_subtitle (pgssub), 1920x1080
Metadata:
title : REGULAR
BPS : 30342
DURATION : 02:49:09.076000000
NUMBER_OF_FRAMES: 3433
NUMBER_OF_BYTES : 38493637
SOURCE_ID : 001203
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES SOURCE_ID
Stream #0:11(eng): Subtitle: hdmv_pgs_subtitle (pgssub), 1920x1080
Metadata:
BPS : 30765
DURATION : 02:49:09.056000000
NUMBER_OF_FRAMES: 3262
NUMBER_OF_BYTES : 39029827
_STATISTICS_WRITING_APP: mkvmerge v94.0 ('Initiate') 64-bit
_STATISTICS_WRITING_DATE_UTC: 2025-10-11 12:24:27
_STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
Stream mapping:
Stream #0:0 -> #0:0 (copy)
Stream #0:2 -> #0:1 (truehd (native) -> aac (libfdk_aac))
Press [q] to stop, [?] for help
Output #0, hls, to '/var/cache/jellyfin/transcodes/a829f0d094f792ec85d10b94e2327966.m3u8':
Metadata:
encoder : Lavf61.7.100
Stream #0:0: Video: hevc (Main 10) (hvc1 / 0x31637668), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x2160 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 23.98 tbr, 90k tbn (default)
Side data:
DOVI configuration record: version: 1.0, profile: 7, level: 6, rpu flag: 1, el flag: 1, bl flag: 1, compatibility id: 6, compression: 0
Stream #0:1: Audio: aac, 48000 Hz, 5.1, s16, 640 kb/s
Metadata:
encoder : Lavc61.19.101 libfdk_aac
Side data:
cpb: bitrate max/min/avg: 640000/640000/640000 buffer size: 0 vbv_delay: N/A
[hls @ 0x5c8d8f8e4c00] Opening '/var/cache/jellyfin/transcodes/a829f0d094f792ec85d10b94e23279660.ts' for writing
[hls @ 0x5c8d8f8e4c00] Opening '/var/cache/jellyfin/transcodes/a829f0d094f792ec85d10b94e23279661.ts' for writing
frame= 289 fps=0.0 q=-1.0 size=N/A time=00:00:00.00 bitrate=N/A speed= 0x
[hls @ 0x5c8d8f8e4c00] Opening '/var/cache/jellyfin/transcodes/a829f0d094f792ec85d10b94e23279662.ts' for writing
frame= 523 fps=522 q=-1.0 size=N/A time=00:00:09.62 bitrate=N/A speed= 9.6x
[hls @ 0x5c8d8f8e4c00] Opening '/var/cache/jellyfin/transcodes/a829f0d094f792ec85d10b94e23279663.ts' for writing
[hls @ 0x5c8d8f8e4c00] Opening '/var/cache/jellyfin/transcodes/a829f0d094f792ec85d10b94e23279664.ts' for writing
[q] command received. Exiting.
[hls @ 0x5c8d8f8e4c00] Opening '/var/cache/jellyfin/transcodes/a829f0d094f792ec85d10b94e23279665.ts' for writing
[out#0/hls @ 0x5c8d8f8bc1c0] video:188266KiB audio:2388KiB subtitle:0KiB other streams:0KiB global headers:1KiB muxing overhead: unknown
frame= 730 fps=467 q=-1.0 Lsize=N/A time=00:00:18.28 bitrate=N/A speed=11.7x