Update troubles

[DingleBob]

Hi, 

first time updating Jellyfin after setting it up a few months ago.

I'm on trueNAS, running jellyfin in a jail.

I made the mistake of not stopping the container. I just hit update and it did its thing. However, now I cannot connect anymore it seems.

I also don't exactly now how to debug this. Where can I find the logs? I tried /var/logs/ but I can't find anything useful...

Any help or advice?


Update:
I was able to locate various configuration files.
It is in /var/db/jellyfin/

I tried changing the IgnoreVirtualInterface parameter inside of the network.xml file as recommended here: https://github.com/jellyfin/jellyfin/issues/11715

I saved the changes, restarted the jail, but it didn't help.

I'll continue. I'll look for logfiles now. that thread from github looked promising, so I tried that before.

Update:
So the logs are in /var/db/jellyfin/log/ but today's log file ends just before I did the update. no more entries afterwards... so it doesn't seem to be doing anything right now

Update:
I just realized that I should have posted this into the Troubleshooting section but I can't delete or move the thread...

Update:
i think the main mistake was not stopping the container before I started the update...
I'm thinking that a fresh install will be the easiest and most time-saving...

[TheDreadPirate]

Are you running Jellyfin on TrueNAS Core? I'm assuming so since you mention jails.

[DingleBob]

Are you running Jellyfin on TrueNAS Core?  I'm assuming so since you mention jails.

yes, TrueNAS Core.

any idea how I can find out what is going on with the jail? My assumption is that it is not starting since the log file entries stop just prior to the update

[DingleBob]

I just tried installing a 2nd jellyfin instance side-by-side. Installation was successful but this one also doesn't seem to work. Can't connect to it locally..

[TheDreadPirate]

Since Jellyfin isn't even starting, I have no idea where to start as I am completely unfamiliar with TrueNAS Core/FreeBSD. Nor does Jellyfin support TrueNAS Core/FreeBSD. We have zero documentation that I can use as a starting point.

I'm assuming you are using this unofficial Jellyfin build.

https://github.com/Thefrank/jellyfin-ser.../tree/main

Perhaps submit an issue there? Or on the TrueNAS forum?

[DingleBob]

thanks again for your response.

the process seems to be running... but other than that, I feel like I'm in the dark...

[Efficient_Good_5784]

Any particular reason you're on Truenas Core? Truenas Scale currently has a community Jellyfin app that's easy to set up and run. You can also run your own custom Jellyfin app. Though keep in mind that around October of this year, Scale's app section will be massively changed to use Docker instead of Kubernetes.

In terms of data storage, Scale is pretty much the same as Core from my understanding. Also, Core will not get any more major updates.

[DingleBob]

main reason is that i'm a clown. I already regret choosing trueNAS. If I get some time, I will probably change the whole setup and use a linux distro since I'm more familiar with it linux. When I picked trueNAS Core, I thought it was very "on rails" kind of, where "nothing can go wrong" with a gui etc. that was very silly of me.

Also I have figured out a bit more. apparently the latest jellyfin version for trueNAS Core isn't compatible with the latest stable version of jails. I'm switching to the unstable branch now and updating. I'll then upgrade the jellyfin jail to a beta version and hope that it works. If not, I will have to come up with a different idea.

[Efficient_Good_5784]

If I get some time, I will probably change the whole setup and use a linux distro since I'm more familiar with it linux.

Truenas Scale is based on Debian, which can help here since you're more comfortable with Linux.

When I picked trueNAS Core, I thought it was very "on rails" kind of, where "nothing can go wrong" with a gui etc. that was very silly of me.

Since the main purpose of Core is to be a good NAS, I'd argue that if it stored, protected, and served your data well without issue, it actually was "on rails" with no issues. Having apps run in jails is kind of outside the scope of it's intended use. All iX-Systems cares about is that using jails work, not that the services you run in a jail work. It's up to you to figure out how to get the services inside the jails to work.

With Scale, they actually advertise and have a dedicated app section for it, so this issue would apply more to Scale than Core.

[DingleBob]

I'm at wits end. I spent now more than 7 hours trying to fix this, going through various emotional states like anger, despair, hopelessness etc.

So basically this is all the info that I have gathered and gone through over the last hours:

My setup is Truenas Core, with jellyfin running in a jail (bsd wording for container), installed from the plugin ecostystem.

Why? Because I wanted a system that requires as little configuration and maintenance as possible. being able to install jellyfin with 2 clicks seemed nice to me when I made this choice. The downside is that this is all based on BSD and I'm not familiar with BSD.

So when I did the jellyfin update today. I ended up with Jellyfin 10.9.6. HOWEVER, the truenas version on my server was (probably) using a 12.x.x version. the jail software that is provided is not compatible with the latest jellyfin. Updating truenas core to the latest stable version isn't enough, because that is 13.0.0 which also provides a jail version that isn't compatible with jellyfin.

what people on the truenas forum recommend is going with the unstable truenas core branch. so I gave that a try, upgraded to TrueNAS-13.3-BETA2 which provides the jail version 13.3-RELEASE-p4 which is supposed to be compatible with jellyfin. after trying to upgrade the jail that runs jellyfin, I had no success. on the forum they were like "oh wait, the jail was created from a plugin? no that won't work" ok great. 

So what I tried next: creating a new jail, with 13.3-BETA2, where I would set up jellyfin from scratch, in hope that I would carryover my settings from the old instance and then just mounting my media datasets.

No success so far. I could just not make it work. Someone from the truenas forum has spent like 2 hours trying to guide me and they have also noticed that something isn't right, because after 3 attempts on my side, they also gave it a try  on their own system and realized that it is just not working currently (so it seems).

well. I'm hopeless with this whole trueNAS Core journey. it seems to me like it was a big mistake. When I picked it, it must have gone under my radar that the whole plugin system was being phased out.

I'll spend the next hours reading about trueNAS Scale. If that is a better option, I might give it a try.
I'll definitely have to make sure before, that the zfs encryption key is correct. Otherwise I might aswell just get a clown tattoo on my face.

If trueNAS Scale is not an option, I'll just go back to Ubuntu I guess. I have tasted jellyfin and I'm madly in love with it, so I NEED it to restore the experience.

thanks @ TheDreadPirate & Efficient_Good_5784 for spending time on answering. I hope I can stay with jellyfin