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    Jellyfin Forum Support Troubleshooting Updated Jellyfin and no longer can connect

     
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    Updated Jellyfin and no longer can connect

    jellyfin on unraid
    tvon
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Aug
    Reputation: 0
    Country:United States
    #1
    Yesterday, 08:37 PM
    I'm a new jellyfin user on unraid running the linuxserver's version of jellyfin.  It was working well, i had it working locally as well as having it run via swag/lets encrypt.  So issues, working fine.
    Today theres a docker update, i run the update and now i can't connect. Either via the local address or via reverse proxy.  I tried to restore to the previous version but it hasnt made a difference. So i cant get to the UI anyway.  Refuses to load. I did some reading on the docs and i turned up logging and thats been a dead end, unless someone here can see something i'm missing. Attaching below. Thanks for the help.


    Code:
    [16:16:26] [INF] [1] Main: Operating system: Ubuntu 24.04.2 LTS
    [16:16:26] [INF] [1] Main: Architecture: X64
    [16:16:26] [INF] [1] Main: 64-Bit Process: True
    [16:16:26] [INF] [1] Main: User Interactive: True
    [16:16:26] [INF] [1] Main: Processor count: 4
    [16:16:26] [INF] [1] Main: Program data path: /config/data
    [16:16:26] [INF] [1] Main: Log directory path: /config/log
    [16:16:26] [INF] [1] Main: Config directory path: /config
    [16:16:26] [INF] [1] Main: Cache path: /config/cache
    [16:16:26] [INF] [1] Main: Temp directory path: /tmp/jellyfin
    [16:16:26] [INF] [1] Main: Web resources path: /usr/share/jellyfin/web
    [16:16:26] [INF] [1] Main: Application directory: /usr/lib/jellyfin/bin/
    [16:16:26] [INF] [1] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: /config/cache
    [16:16:51] [INF] [1] Emby.Server.Implementations.ApplicationHost: Loading assemblies
    [16:16:52] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
    [16:16:52] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions: []
    [16:16:52] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Used LAN subnets: ["127.0.0.1/8", "10.0.0.0/8", "172.16.0.0/12", "192.168.0.0/16"]
    [16:16:52] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Filtered interface addresses: ["127.0.0.1", "172.17.0.3"]
    [16:16:52] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Bind Addresses ["0.0.0.0"]
    [16:16:52] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Remote IP filter is Allowlist
    [16:16:52] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Filtered subnets: []
    [16:16:53] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (15ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT COUNT(*) FROM "sqlite_master" WHERE "name" = '__EFMigrationsHistory' AND "type" = 'table';
    [16:16:53] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (2ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT "MigrationId", "ProductVersion"
    FROM "__EFMigrationsHistory"
    ORDER BY "MigrationId";
    [16:17:13] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (1ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT "u"."Id", "u"."AudioLanguagePreference", "u"."AuthenticationProviderId", "u"."CastReceiverId", "u"."DisplayCollectionsView", "u"."DisplayMissingEpisodes", "u"."EnableAutoLogin", "u"."EnableLocalPassword", "u"."EnableNextEpisodeAutoPlay", "u"."EnableUserPreferenceAccess", "u"."HidePlayedInLatest", "u"."InternalId", "u"."InvalidLoginAttemptCount", "u"."LastActivityDate", "u"."LastLoginDate", "u"."LoginAttemptsBeforeLockout", "u"."MaxActiveSessions", "u"."MaxParentalAgeRating", "u"."MustUpdatePassword", "u"."Password", "u"."PasswordResetProviderId", "u"."PlayDefaultAudioTrack", "u"."RememberAudioSelections", "u"."RememberSubtitleSelections", "u"."RemoteClientBitrateLimit", "u"."RowVersion", "u"."SubtitleLanguagePreference", "u"."SubtitleMode", "u"."SyncPlayAccess", "u"."Username", "i"."Id", "i"."LastModified", "i"."Path", "i"."UserId"
    FROM "Users" AS "u"
    LEFT JOIN "ImageInfos" AS "i" ON "u"."Id" = "i"."UserId"
    ORDER BY "u"."Id", "i"."Id"
    [16:17:13] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (0ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT "p"."Id", "p"."Kind", "p"."Permission_Permissions_Guid", "p"."RowVersion", "p"."UserId", "p"."Value", "u"."Id", "i"."Id"
    FROM "Users" AS "u"
    LEFT JOIN "ImageInfos" AS "i" ON "u"."Id" = "i"."UserId"
    INNER JOIN "Permissions" AS "p" ON "u"."Id" = "p"."UserId"
    ORDER BY "u"."Id", "i"."Id"
    [16:17:13] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (0ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT "p"."Id", "p"."Kind", "p"."Preference_Preferences_Guid", "p"."RowVersion", "p"."UserId", "p"."Value", "u"."Id", "i"."Id"
    FROM "Users" AS "u"
    LEFT JOIN "ImageInfos" AS "i" ON "u"."Id" = "i"."UserId"
    INNER JOIN "Preferences" AS "p" ON "u"."Id" = "p"."UserId"
    ORDER BY "u"."Id", "i"."Id"
    [16:17:13] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (0ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT "a"."Id", "a"."DayOfWeek", "a"."EndHour", "a"."StartHour", "a"."UserId", "u"."Id", "i"."Id"
    FROM "Users" AS "u"
    LEFT JOIN "ImageInfos" AS "i" ON "u"."Id" = "i"."UserId"
    INNER JOIN "AccessSchedules" AS "a" ON "u"."Id" = "a"."UserId"
    ORDER BY "u"."Id", "i"."Id"
    [16:17:32] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: TMDb 10.10.7.0
    [16:17:32] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: Studio Images 10.10.7.0
    [16:17:32] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: OMDb 10.10.7.0
    [16:17:32] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: MusicBrainz 10.10.7.0
    [16:17:32] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded plugin: AudioDB 10.10.7.0
    [16:17:32] [INF] [1] Microsoft.AspNetCore.DataProtection.KeyManagement.XmlKeyManager: User profile is available. Using '/config/.aspnet/DataProtection-Keys' as key repository; keys will not be encrypted at rest.
    [16:17:32] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (1ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT "d"."Id", "d"."AccessToken", "d"."AppName", "d"."AppVersion", "d"."DateCreated", "d"."DateLastActivity", "d"."DateModified", "d"."DeviceId", "d"."DeviceName", "d"."IsActive", "d"."UserId"
    FROM "Devices" AS "d"
    ORDER BY "d"."Id"
    [16:17:32] [INF] [1] Microsoft.EntityFrameworkCore.Database.Command: Executed DbCommand (0ms) [Parameters=[], CommandType='Text', CommandTimeout='30']
    SELECT "d"."Id", "d"."CustomName", "d"."DeviceId"
    FROM "DeviceOptions" AS "d"
    ORDER BY "d"."Id"
    [16:17:32] [INF] [1] Main: Kestrel is listening on 0.0.0.0
    [16:17:33] [WRN] [1] Microsoft.AspNetCore.StaticFiles.StaticFileMiddleware: The WebRootPath was not found: /run/s6-rc:s6-rc-init:kAfBib/servicedirs/svc-jellyfin/wwwroot. Static files may be unavailable.
    [16:17:33] [INF] [1] Microsoft.Hosting.Lifetime: Now listening on: http://0.0.0.0:8097
    [16:17:33] [INF] [1] Microsoft.Hosting.Lifetime: Application started. Press Ctrl+C to shut down.
    [16:17:33] [INF] [1] Microsoft.Hosting.Lifetime: Hosting environment: Production
    [16:17:33] [INF] [1] Microsoft.Hosting.Lifetime: Content root path: /run/s6-rc:s6-rc-init:kAfBib/servicedirs/svc-jellyfin
    [16:17:33] [INF] [1] Emby.Server.Implementations.ApplicationHost: Running startup tasks
    [16:17:33] [INF] [1] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for Generate Trickplay Images set to fire at 2025-08-06 03:00:00.000 -04:00, which is 10:42:26.7883037 from now.
    [16:17:33] [INF] [1] Emby.Server.Implementations.ScheduledTasks.TaskManager: Daily trigger for Extract Chapter Images set to fire at 2025-08-06 02:00:00.000 -04:00, which is 09:42:26.7779839 from now.
    [16:17:33] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Found ffmpeg version 7.1.1
    [16:17:33] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available decoders: ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "ac4", "dca", "flac", "mp3", "truehd"]
    [16:17:33] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available encoders: ["libsvtav1", "av1_nvenc", "av1_qsv", "av1_amf", "av1_vaapi", "libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mjpeg_qsv", "mjpeg_vaapi", "aac", "libfdk_aac", "ac3", "alac", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"]
    [16:17:33] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available filters: ["bwdif_cuda", "deinterlace_qsv", "deinterlace_vaapi", "flip_vulkan", "hwupload_cuda", "hwupload_vaapi", "libplacebo", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_vulkan", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "scale_vulkan", "tonemapx", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "transpose_cuda", "transpose_opencl", "transpose_vaapi", "transpose_vulkan", "vpp_qsv", "yadif_cuda", "zscale", "alphasrc"]
    [16:17:33] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"]
    [16:17:36] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: Clean up collections and playlists Completed after 0 minute(s) and 0 seconds
    [16:17:36] [INF] [18] Emby.Server.Implementations.ScheduledTasks.TaskManager: Clean Transcode Directory Completed after 0 minute(s) and 0 seconds
    [16:17:36] [INF] [17] System.Net.Http.HttpClient.Default.LogicalHandler: Start processing HTTP request GET https://repo.jellyfin.org/files/plugin/manifest.json
    [16:17:36] [INF] [17] System.Net.Http.HttpClient.Default.ClientHandler: Sending HTTP request GET https://repo.jellyfin.org/files/plugin/manifest.json
    [16:17:36] [INF] [14] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/music
    [16:17:37] [INF] [18] System.Net.Http.HttpClient.Default.ClientHandler: Received HTTP response headers after 1122.5455ms - 200
    [16:17:37] [INF] [18] System.Net.Http.HttpClient.Default.LogicalHandler: End processing HTTP request after 1184.4693ms - 200
    [16:17:37] [INF] [15] Emby.Server.Implementations.ScheduledTasks.TaskManager: Update Plugins Completed after 0 minute(s) and 1 seconds
    [16:17:39] [INF] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: /usr/lib/jellyfin-ffmpeg/ffmpeg
    [16:17:39] [INF] [1] Emby.Server.Implementations.ApplicationHost: ServerId: 910e3c11f45a463a92f9446be8a3854f
    [16:17:39] [INF] [1] Emby.Server.Implementations.ApplicationHost: Core startup complete
    [16:17:39] [INF] [1] Main: Startup complete 0:01:40.5042887
    tvon
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Aug
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    Country:United States
    #2
    Yesterday, 09:22 PM
    update: now most of my docker containers are doing this. Going to have to do some docker troubleshooting. argh.
    jimmyjammy
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    Posts: 110
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    Joined: 2023 Jul
    Reputation: 3
    Country:Canada
    #3
    Yesterday, 09:29 PM
    Try clearing your browser's cache
    tvon
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Aug
    Reputation: 0
    Country:United States
    #4
    11 hours ago
    Well reinstalling jellyfin from scratch worked. Got the other containers working in other ways. Still cant get one to run (immich) but i'll likely have to do the same there.
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