2024-05-13, 12:11 PM
Hello,
Can anyone tell me what would cause videos to be able to be viewed and played via a web browser as well as the infuse app though in the Apple TV and iOS app Swiftin appears like the library is empty. I am completely stumped here. The only thing that stands out to me is in the logs It says no parental rating set. It should not matter though because my account has no restrictions. Could what I attached be the problem? If you guys need my entire log I can send it but those were the only two errors that look like they would cause a problem. The infuse app works great and if someone else has this problem it is something worth trying.
Can anyone tell me what would cause videos to be able to be viewed and played via a web browser as well as the infuse app though in the Apple TV and iOS app Swiftin appears like the library is empty. I am completely stumped here. The only thing that stands out to me is in the logs It says no parental rating set. It should not matter though because my account has no restrictions. Could what I attached be the problem?
Code:
[2024-05-13 11:46:47.082 +00:00] [DBG] "GetItemList" query time (slow): 10.4411ms. Query: "select type,data,StartDate,EndDate,ChannelId,IsMovie,IsSeries,EpisodeTitle,IsRepeat,CommunityRating,IndexNumber,Width,Height,Name,Path,PremiereDate,Overview,ParentIndexNumber,ProductionYear,OfficialRating,ForcedSortName,RunTimeTicks,Size,DateCreated,DateModified,guid,Genres,ParentId,Audio,ExternalServiceId,IsInMixedFolder,Tags,TrailerTypes,PrimaryVersionId,Album,LUFS,NormalizationGain,CriticRating,IsVirtualItem,SeriesName,SeasonName,SeasonId,SeriesId,ProviderIds,Images,TotalBitrate,ExtraType,Artists,AlbumArtists,ExternalId,ShowId,OwnerId,UserDatas.UserId,UserDatas.lastPlayedDate,UserDatas.playbackPositionTicks,UserDatas.playcount,UserDatas.isFavorite,UserDatas.played,UserDatas.rating from TypedBaseItems A left join UserDatas on UserDataKey=UserDatas.Key And (UserId=@UserId) where IsFolder=@IsFolder AND (played is null or played=@IsPlayed) AND IsVirtualItem=@IsVirtualItem AND MediaType=@MediaTypes AND (TopParentId=@TopParentId) Group by PresentationUniqueKey ORDER BY DateCreated DESC,SortName DESC,ProductionYear DESC LIMIT 100"
Code:
[2024-05-13 11:54:26.727 +00:00] [DBG] "Media" has no parental rating set.