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    Jellyfin Forum Support Troubleshooting Videos Failing to play GoogleTV

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    Videos Failing to play GoogleTV

    dexmot74
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    #1
    2024-12-30, 05:40 PM
    Hey,

    I am hoping someone can help me out. I am running JellyFin (v10.10.3) on an Unraid Docker. Everything works great and videos play on all devices EXCEPT one. When ever I try to play a video on that TV which has GoogleTV builtin it just says "too many errors" then exits. 

    I've attached the log.

    Much appreciated.


    Attached Files
    .txt   Jellyfin.txt (Size: 14.28 KB / Downloads: 59)
    TheDreadPirate
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    #2
    2024-12-30, 07:13 PM
    In the Android TV app, try setting the audio output to "downmix to stereo."

    Settings > Playback > Audio output
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
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    dexmot74
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    #3
    2025-01-14, 10:34 PM
    I tried that. Did not work. Any other ideas?
    theguymadmax
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    #4
    2025-01-14, 11:00 PM
    What model TV you do you have?
    dexmot74
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    #5
    2025-01-16, 08:17 PM
    I have the Docker Mod for OpenCL running. Still does not work. Log attached.


    Attached Files
    .txt   JellyFinLog.txt (Size: 50 KB / Downloads: 54)
    TheDreadPirate
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    #6
    2025-01-16, 09:04 PM
    (2025-01-16, 08:17 PM)dexmot74 Wrote: I have the Docker Mod for OpenCL running. Still does not work. Log attached.

    What TV model do you have?

    The OpenCL comment was for Beto.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    dexmot74
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    #7
    2025-01-16, 10:08 PM
    (2025-01-16, 09:04 PM)TheDreadPirate Wrote:
    (2025-01-16, 08:17 PM)dexmot74 Wrote: I have the Docker Mod for OpenCL running. Still does not work. Log attached.

    What TV model do you have?

    The OpenCL comment was for Beto.

    Its an Android TV. Sony.
    theguymadmax
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    #8
    2025-01-16, 10:22 PM (This post was last modified: 2025-01-16, 10:25 PM by theguymadmax. Edited 1 time in total.)
    (2025-01-16, 10:08 PM)dexmot74 Wrote: Its an Android TV. Sony.

    Could you provide the model number of your TV? I'm trying to determine which codecs it supports. I noticed in your logs that the resolution is being transcoded to a lower one. This typically only happens if your device doesn't support the original resolution.
    dexmot74
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    #9
    2025-01-16, 10:34 PM
    (2025-01-16, 10:22 PM)theguymadmax Wrote:
    (2025-01-16, 10:08 PM)dexmot74 Wrote: Its an Android TV. Sony.

    Could you provide the model number of your TV? I'm trying to determine which codecs it supports. I noticed in your logs that the resolution is being transcoded to a lower one. This typically only happens if your device doesn't support the original resolution.

    Sorry its actually a Sylvox 24" with Google TV built in. Its 1080P not 4k so it should be transcoding. I'll have to grab the exact model # later when I'm near the TV.

    https://sylvoxtv.ca/collections/smart-12...icle-seies
    theguymadmax
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    #10
    2025-01-16, 10:52 PM
    (2025-01-16, 10:34 PM)dexmot74 Wrote: Sorry its actually a Sylvox 24" with Google TV built in. Its 1080P not 4k so it should be transcoding.

    Both of the logs you uploaded were 4k files. Are you only having this issue with 4k videos?
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