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    Jellyfin Forum Support Troubleshooting Weird video banding / tearing issues when playing from Jellyfin directly

     
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    Weird video banding / tearing issues when playing from Jellyfin directly

    Rigging2002
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    #1
    2023-12-16, 06:17 AM
    I mainly watch anime, but I see a lot of video banding / tearing that happen in both the Jellyfin web browser playback and also the Jellyfin Media Player from Windows.

    I can confirm the video is direct playing from the server, and I have no issues playing the video from either Infuse (video player for my iOS devices) or from mpv (separately installed from Jellyfin's).

    Here are some examples of what happens.
    https://imgur.com/a/fyZ0xVy

    I attached some log files of the ffmpeg and the Jellyfin server log.

    Let me know if there is anything I can do to help remediate this.

    Thank you!


    Attached Files
    .zip   log files.zip (Size: 68.8 KB / Downloads: 57)
    TheDreadPirate
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    #2
    2023-12-16, 07:06 PM
    I see you are using syncplay. Does this tearing happen when you are NOT using syncplay? It's a bit buggy and I'm just eliminating syncplay as a factor.
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    Rigging2002
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    #3
    2023-12-17, 06:19 PM
    (2023-12-16, 07:06 PM)TheDreadPirate Wrote: I see you are using syncplay.  Does this tearing happen when you are NOT using syncplay?  It's a bit buggy and I'm just eliminating syncplay as a factor.

    Hey TheDreadPirate,

    I appreciate your response, I can confirm it bugs out even while playing videos alone.

    I reinstalled Jellyfin Media Player a few times and even deleted my AppData folder it created, but no dice.

    However, I did notice that this issue mainly affected me and one of my friends who has the same exact prebuilt PC, so I suspect there is some kind of weird driver issue or bad configuration.
    I did try the Jellyfin mpv shiv and it works fine, so I'll use that client from now one until I get more free time to look into this further
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