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    Jellyfin Forum Support General Questions Windows, Docker, RTX3090ti

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    Windows, Docker, RTX3090ti

    Fatal error anytime I turn on Hardware acceleration Nvidia NVENC with any of my Nvidia cards
    dswoods3
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    #1
    2024-09-26, 07:09 PM
    Sorry if this is posted. I have spent days reading posts and either don't understand it correctly or haven't found what I need. I am running Windows 11 with Jellyfin on Docker. It doesn't matter if I host on my gtx1050 or my other computer with rtx3090TI, as soon as I turn on transcoding I get fatal Error when trying to play any movie. I have movies saved as MP4 but tried also MKV. If I run without transcoding it is extremely laggy to the point of not being watchable on TVs or phone. I have attached my yml file. Also, probably the most important information is I am new to all of this, docker, jellyfin, all of it. So I won't understand much unless you dumb it down for me. Any Help would be greatly appreciated. I have read all the walk throughs and don't understand 80 percent of it. I attached my log just in case there is somthing there that I am to slow to understand.


    Attached Files Thumbnail(s)
       

    .txt   Jellyfin Log.txt (Size: 25.36 KB / Downloads: 68)
    TheDreadPirate
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    #2
    2024-09-26, 07:11 PM
    Can you share your docker config? And the ffmpeg jellyfin generates? Its in the same directory as the one you attached.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    dswoods3
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    #3
    2024-09-26, 08:06 PM (This post was last modified: 2024-09-26, 08:11 PM by dswoods3.)
    (2024-09-26, 07:11 PM)TheDreadPirate Wrote: Can you share your docker config?  And the ffmpeg jellyfin generates?  Its in the same directory as the one you attached.

    I Don't see anything for ffmpeg but here is a screen shot if you wouldn't mind telling me where it would be. Thank you.

       

    (2024-09-26, 07:11 PM)TheDreadPirate Wrote: Can you share your docker config?  And the ffmpeg jellyfin generates?  Its in the same directory as the one you attached.


    Here is the startup log incase that is what you are looking for:


    .txt   Jelllyfin start up log.txt (Size: 7.71 KB / Downloads: 62)
    TheDreadPirate
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    #4
    2024-09-26, 08:15 PM
    You didn't pass the GPU into the container. Read our docker documentation here.

    https://jellyfin.org/docs/general/admini...ial-docker
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    gnattu
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    #5
    2024-09-26, 11:57 PM
    If you are running on windows we do not recommend using docker because you are end up with VM + docker and that makes it very hard or even impossible to have working hardware acceleration. We do provide windows native server packages and you should use that instead which will make your life much easier if you want to use your GPU.
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    dswoods3
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    #6
    2024-09-27, 12:07 AM
    (2024-09-26, 08:15 PM)TheDreadPirate Wrote: You didn't pass the GPU into the container.  Read our docker documentation here.

    https://jellyfin.org/docs/general/admini...ial-docker

    I have spent hours now attempting this. rookie eyes don't understand. I have now installed ubuntu, Nvidia driver 552.12 is installed but I am hung up on:  sudo apt update && sudo apt install -y libnvidia-decode libnvidia-encode and how to get this command to work. I have tried adding 552.12 to the end in all different ways but I really don't know how to properly type it. I am however understanding docker and ubuntu a little more after all of this lol. So much of this information isn't working and I am having to try multiple sources for work arounds. (I am sure it is due to me not fully understanding what I am doing.)

       
    TheDreadPirate
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    #7
    2024-09-27, 12:17 AM
    What is it doing or not doing when you run that apt command?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pxr5
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    #8
    2024-09-27, 01:21 PM
    What about using Windows Subsystem for Linux (WSL) instead of Docker for Desktop. It's a lot less resource hungry and works well with Docker. I tried it for the first time yesterday and had it running in a few minutes with the default Ubuntu OS, then Portainer with its GUI. https://www.windowscentral.com/how-insta...windows-10
    Jellyfin1 - 10.10.3 (Docker) Synology NAS (transcoding off)
    Jellyfin2 - 10.10.3 Minix ZX100-0db MiniPC, Intel N100 (transcoding on)
    Storage - x3 Synology NAS (22TB)
    Reverse Proxy - Caddy v2 running on a Pi3b+
    dswoods3
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    #9
    2024-09-27, 02:25 PM (This post was last modified: 2024-09-27, 02:26 PM by dswoods3.)
    With gnattu's suggestion I deleted all of that and loaded the full windows version of jellyfin. Now computers and mobile phones work great but Android TV doesn't work well. I have attached the log in hopes that this will be an easier fix. Thank you so much for all the suggestions.


    .txt   {Protocol0,Id07e7f3b21987f84e542417.txt (Size: 8.17 KB / Downloads: 69)

    Also, still the error on the tv is a player error encountered code. This is with mp4 and mkv. I converted my mp4s to mkv just to test the differences.
    TheDreadPirate
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    #10
    2024-09-27, 02:36 PM
    What resolution is your TV? And what kind of Android TV device is it?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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