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    Jellyfin Forum Support Troubleshooting wrong version

     
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    wrong version

    Alexander PCT
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    #1
    2023-09-07, 09:48 PM
    Hi,

    ive got an error from (some?!) of my android devices: unsupported version

    so i checked the version: 10.7.2 ... but if i try to update it says:

    jellyfin is already the newest version (10.8.10-1).

    im a little puzzled now to be honest o_O


    thanks in advance
    TheDreadPirate
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    Country:United States
    #2
    2023-09-07, 11:49 PM
    The latest version of the Android client don't support anything older than 10.8. I'm assuming the server is installed on Windows?

    Backup C:\ProgramData\Jellyfin. I'm assuming this is where your server data is. Verify.

    Try uninstall and reinstall? I couldn't find what dictated what version is supposedly already installed. Were you given the option to install anyway?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Alexander PCT
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    #3
    2023-09-08, 01:44 PM
    nope its a debian and as i sayed, even running the install script says im on the latest version

    Code:
    > Installing Jellyfin.
    Reading package lists... Done
    Building dependency tree     
    Reading state information... Done
    jellyfin is already the newest version (10.8.10-1).

    but the webinterface says Version: 10.7.2
    sion: 10.7.2





    n: 10.7.2
    TheDreadPirate
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    #4
    2023-09-08, 05:17 PM
    (2023-09-08, 01:44 PM)Alexander PCT Wrote: nope its a debian and as i sayed, even running the install script says im on the latest version

    Code:
    > Installing Jellyfin.
    Reading package lists... Done
    Building dependency tree     
    Reading state information... Done
    jellyfin is already the newest version (10.8.10-1).

    but the webinterface says Version: 10.7.2

    Try clearing your browser cache and your app's cache on your phone.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Alexander PCT
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Sep
    Reputation: 0
    #5
    2023-09-08, 10:12 PM
    just reinstalled, even kept the settings

    thanks nonetheless
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