Missing Metadata

Hi, I’m having this issue where it’s only saving the metadata (nfo and pictures) for some media files onto the drive but not for some others. https://imgur.com/a/zVvRJ2X I can see everything when looking at the web interface. I’ve tried rescanning the library and refreshing the metadata and I’m not sure what the issue is

For the file without the NFO saved, is it correctly identified in the web interface?

Yes, everything shows correctly, the posters, titles, everything