Volley error on android

new member here and hope i can get help… i have 2 boxes one runs android9 ATV the other is running android 7.1.2 ATV
on both boxes whenever i try to search i get a volley error and a few other words appear after that all relatd to volley
it was suggested to me that it is the device name if it has any special characters in it… i tried changin the device name but that didnt help

any help appreciated