Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	547	3,315	Jellyfin not working on A... by niels 1 hour ago
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	713	3,643	Where to watch downloaded... by hornakapopolis 7 hours ago

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author [asc]		Replies	Views	Rating	Last Post
	Samsung TV Jellyfin App suddenly unable to connect to server A user using the client on a Samsung TV suddenly got kicked out and cannot connect to my server again Manly Manlison	4	2,760	0 Vote(s) - 0 out of 5 in Average	2023-10-02, 11:53 AM Last Post: Manly Manlison
	SOLVED: All new videos won't play anymore Since yesterday, any new media I add to JF, it tries to transcode it instead of direct playing it, and the transcode fails Manly Manlison	4	11,566	0 Vote(s) - 0 out of 5 in Average	2025-02-10, 12:58 PM Last Post: TheDreadPirate
	SOLVED: Clearing desktop client cache? Is there a way to easily clear the cache of the desktop clients (Windows/Mac)? Manly Manlison	3	14,893	0 Vote(s) - 0 out of 5 in Average	2023-10-23, 06:10 PM Last Post: Manly Manlison
	SOLVED: Android App Sound Bad The sound doesn't sound right manilovekencarson	2	649	0 Vote(s) - 0 out of 5 in Average	2025-04-10, 04:09 PM Last Post: manilovekencarson
	Default Subtitle language Default Subtitles when several languages Mandragore	0	3,819	0 Vote(s) - 0 out of 5 in Average	2023-09-06, 09:44 AM Last Post: Mandragore
	fire stick 4k max can't connect to server new fire stick 4k max cannot connect to my local jellyfin server manbearpig	3	6,846	0 Vote(s) - 0 out of 5 in Average	2023-11-28, 01:35 PM Last Post: manbearpig
	SOLVED: Issues with Next Up Next Up does not show correct episode of season / show Manashne	7	1,428	0 Vote(s) - 0 out of 5 in Average	2025-03-07, 05:29 PM Last Post: Manashne
	DVR Not using custom user agent man0war	1	621	0 Vote(s) - 0 out of 5 in Average	2025-03-21, 12:31 PM Last Post: TheDreadPirate
	Playback error on Chrome/Edge browsers (Pages: 1 2 3 ) Playback error on Chrome/Edge browsers malvar	26	6,356	0 Vote(s) - 0 out of 5 in Average	2024-11-20, 10:43 PM Last Post: Syd Bat
	Permissions on local storage Permissions issue on local storage malifaux	2	2,976	0 Vote(s) - 0 out of 5 in Average	2024-08-14, 01:32 AM Last Post: malifaux
	USB connection Connecting an USB NAS Malbec	6	2,285	0 Vote(s) - 0 out of 5 in Average	2023-12-27, 10:54 AM Last Post: Malbec
	Disabling Dolby Vision playback Makimer	1	901	0 Vote(s) - 0 out of 5 in Average	2025-03-21, 12:19 PM Last Post: TheDreadPirate
	SOLVED: Unable to delete added media Unable to delete added media makem	2	1,239	0 Vote(s) - 0 out of 5 in Average	2024-07-08, 05:52 PM Last Post: TheDreadPirate
	Missing subtitle option Chinese subtitle choice from Bazarr not available makem	0	1,054	0 Vote(s) - 0 out of 5 in Average	2024-12-23, 03:29 PM Last Post: makem
	Dashboard not loading after upgrade 10.9.11 -> 10.10.3 freeBSD Dashboard not loading after upgrade 10.9.11 -> 10.10.3 freeBSD make-nz	3	881	0 Vote(s) - 0 out of 5 in Average	2024-11-23, 11:49 PM Last Post: theguymadmax
	Tome Mapping w/macOS server 7 Hardware Acceleration majorsl	3	1,445	0 Vote(s) - 0 out of 5 in Average	2024-03-10, 08:43 PM Last Post: gnattu
	CONVERSION ERROR majorkuso	7	1,608	0 Vote(s) - 0 out of 5 in Average	2024-10-01, 01:15 PM Last Post: TheDreadPirate
	Amazon Firestick 4k Gen 2 Only playing sound No picture or video Some 4k videos are not playing properly on Amazon Firestick 4k Gen 1. Specifically files with Dolby Atmos. It plays sound but no Video even the media player controls are not showing. majek718	4	1,758	0 Vote(s) - 0 out of 5 in Average	2024-12-17, 05:18 PM Last Post: theguymadmax
	Boxart image zoomed in MaidenFan666	2	577	0 Vote(s) - 0 out of 5 in Average	2025-01-22, 05:09 AM Last Post: theguymadmax
	Chromecast 4K fails with transcoding disabled (should be supported) Chromecast 4K fails with transcoding disabled (should be supported) mahi	1	1,211	0 Vote(s) - 0 out of 5 in Average	2024-03-14, 05:22 PM Last Post: TheDreadPirate

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