Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	576	3,424	Lost access from outside ... by Sentakki 2025-10-06, 07:00 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	758	3,773	Problems with google play... by erdody Yesterday, 07:55 AM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author		Replies	Views	Rating [asc]	Last Post
	SOLVED: web client error jellyfin dont start angry04	8	12,483	0 Vote(s) - 0 out of 5 in Average	2023-12-16, 03:52 AM Last Post: angry04
	Anyone successfully using Nebula Capsule? Steve Klett	2	2,248	0 Vote(s) - 0 out of 5 in Average	2025-08-16, 10:03 AM Last Post: NicolaB
	Is there any way to move subtitles down? Subtitles are too high in frame GREAT_SALAD	2	1,799	0 Vote(s) - 0 out of 5 in Average	2023-12-11, 10:52 AM Last Post: tmsrxzar
	Roku Fails to Playback Videos that require transcoding from 4k h265 main10 (Pages: 1 2 3 ) poptrek	20	8,029	0 Vote(s) - 0 out of 5 in Average	2024-05-12, 09:16 PM Last Post: Revv23
	SOLVED: Album not showing under Artist S7ewie	2	5,514	0 Vote(s) - 0 out of 5 in Average	2023-12-11, 12:46 PM Last Post: S7ewie
	Direct playing x265 on local network issues Direct playing x265 causes ethernet port disconnection Disquietx	3	1,988	0 Vote(s) - 0 out of 5 in Average	2023-12-11, 06:55 PM Last Post: TheDreadPirate
	auto delete? delete missing video file? andaconda	3	2,380	0 Vote(s) - 0 out of 5 in Average	2023-12-11, 02:22 PM Last Post: tmsrxzar
	Jellyfin stops seeing the GPU and won't play certain files until restarted ohshitgorillas	1	1,729	0 Vote(s) - 0 out of 5 in Average	2023-12-11, 06:52 PM Last Post: TheDreadPirate
	SOLVED: ffmpeg path not set (Pages: 1 2 ) 1RealOldGeek	11	21,439	0 Vote(s) - 0 out of 5 in Average	2023-12-14, 12:27 AM Last Post: 1RealOldGeek
	"Unsupported Version or Product" after rebooting router Android app no longer connects to server after the router was rebooted GarrickWinter	3	3,197	0 Vote(s) - 0 out of 5 in Average	2023-12-11, 08:59 PM Last Post: TheDreadPirate
	trakt sync causes homescreen issues No "Next Up" etc. for users with trakt sync grunwalski	7	2,975	0 Vote(s) - 0 out of 5 in Average	2024-07-10, 03:45 PM Last Post: TheDreadPirate
	Roku 2.0.0 (Pages: 1 2 ) Forced subtitles doesn't work anymore Alliyance	14	4,982	0 Vote(s) - 0 out of 5 in Average	2024-01-19, 03:01 PM Last Post: toazt_
	Subtitle not showing subtitles in some file just dont show Vidzzy	5	16,311	0 Vote(s) - 0 out of 5 in Average	2024-05-11, 12:56 AM Last Post: TheDreadPirate
	SOLVED: Stuttering in certains videos When playing certain movies stuttering happens( LGTVWEBOS) bispo	8	2,931	0 Vote(s) - 0 out of 5 in Average	2024-03-16, 04:34 PM Last Post: bispo
	Hardware transcoding NVENC hardware transcoding can't handle even one stream. Toby Hogg	6	2,541	0 Vote(s) - 0 out of 5 in Average	2023-12-17, 11:50 PM Last Post: Toby Hogg
	SOLVED: Error on trying to transcode hevc (native) -> h264 (h264_nvenc) whiskers	1	2,905	0 Vote(s) - 0 out of 5 in Average	2023-12-14, 08:17 AM Last Post: whiskers
	Long delay before subtitles appear (jellyfin-web) Embedded subtitles take 10-30 seconds to start appearing scott	1	5,847	0 Vote(s) - 0 out of 5 in Average	2023-12-14, 01:08 PM Last Post: TheDreadPirate
	Troubleshooting after Jellyfin update 2.0.0 (Pages: 1 2 ) Jellyfin app crashes after 2.0.0 update [Roku 4] tcpsynack	13	4,777	0 Vote(s) - 0 out of 5 in Average	2023-12-30, 02:14 AM Last Post: 1hitsong
	Plugins (Pages: 1 2 ) TheTVdb plugin is not working kevinp1335	11	7,417	0 Vote(s) - 0 out of 5 in Average	2023-12-17, 09:05 PM Last Post: kevinp1335
	SOLVED: Tonemapping (Pages: 1 2 3 ) HDR washed out when tonemapping enabled on compatible hardware Fran314	24	15,488	0 Vote(s) - 0 out of 5 in Average	2024-01-05, 05:24 PM Last Post: Fran314

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