Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	540	3,300	"Secure connection failed... by Umbraspite 6 hours ago
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	695	3,600	Scanning new Movies/Shows... by MasterOfKay Yesterday, 12:27 AM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author		Replies	Views	Rating [asc]	Last Post
Important Threads
	How to use the Troubleshooting forums A quick guide on getting help in our Troubleshooting forums joshuaboniface	0	5,487	4 Vote(s) - 5 out of 5 in Average	2023-06-16, 12:42 AM Last Post: joshuaboniface
	Frequently Asked Questions A list of frequently asked troubleshooting questions and their answers joshuaboniface	0	5,810	0 Vote(s) - 0 out of 5 in Average	2023-06-16, 12:41 AM Last Post: joshuaboniface
Normal Threads
	xml document error after upgrade (Pages: 1 2 3 ) kinghat	26	17,163	3 Vote(s) - 5 out of 5 in Average	2025-02-11, 03:47 PM Last Post: deekarma
	Subtitle detection issue with existing.srt files Jellyfin not detecting existing.srt subtitle files, workaround requires downloading a random.srt file to trigger detection. stephany	3	1,470	2 Vote(s) - 5 out of 5 in Average	2024-10-12, 12:25 AM Last Post: TheDreadPirate
	SOLVED: Subtitle extraction (Pages: 1 2 ) subtitle extraction help RxCarmen	13	19,669	1 Vote(s) - 5 out of 5 in Average	2024-08-10, 12:52 PM Last Post: sjorge
	WebOS App and HTTPS dupl0	5	5,110	1 Vote(s) - 5 out of 5 in Average	2023-12-16, 09:14 PM Last Post: Consuming2212
	subtitle setting "chinese; Traditional" but check settings be changed to "Chinese" subtitle setting "chinese; Traditional" but check settings be changed to "Chinese" minimoonleaf	1	2,186	1 Vote(s) - 5 out of 5 in Average	2023-10-28, 04:50 PM Last Post: Arete
	Single Show not showing in library & how i fixed it. Single Show not showing in library & how it appeared Revv23	3	9,985	1 Vote(s) - 5 out of 5 in Average	2025-06-25, 06:57 PM Last Post: ob1
	SyncPlay (Pages: 1 2 ) douglasparker	11	28,547	1 Vote(s) - 5 out of 5 in Average	2024-04-18, 07:13 PM Last Post: niels
	Can't get QSV or VAAPI to work Neither QSV or VAAPI will work and I'm going crazy arctic	7	10,397	1 Vote(s) - 5 out of 5 in Average	2024-01-21, 05:07 PM Last Post: TheDreadPirate
	SOLVED: certain movies won't add to collection verycoolemily	5	4,596	1 Vote(s) - 5 out of 5 in Average	2024-11-25, 02:40 PM Last Post: pneumawu
	Apple TV no surround Sound (Pages: 1 2 ) Deldran	12	6,300	1 Vote(s) - 5 out of 5 in Average	2025-03-03, 09:19 AM Last Post: Medusozoa
	How to correctly add BDMVs / BluRays Lynxes Exe	5	10,821	1 Vote(s) - 5 out of 5 in Average	2025-03-15, 03:49 PM Last Post: nuk
	jellyscrub Active but not working (Pages: 1 2 ) jellyscrub Active but not working MattJellyfin	17	10,734	1 Vote(s) - 5 out of 5 in Average	2024-01-26, 05:31 AM Last Post: Efficient_Good_5784
	IPTV Help \| Channel missing Channel missing uavenger	4	2,644	1 Vote(s) - 5 out of 5 in Average	2025-01-28, 04:12 PM Last Post: atkhan007
	No more DLNA profiles? (Pages: 1 2 ) Before 10.9 the old DLNA feature used to allow for custom profiles seemebreakthis	11	7,306	1 Vote(s) - 5 out of 5 in Average	2024-09-25, 05:56 PM Last Post: alexiordan
	Cyrillic sorting seems broken since 10.9 Cyrillic sorting seems broken since 10.9 iklmntv	5	2,115	1 Vote(s) - 5 out of 5 in Average	2024-08-22, 12:27 PM Last Post: iklmntv
	Deleted Library is still on Home I've deleted the '4K' library, but it's still visible on the Home page and in the sidebar. The media from the library is not accessible. It is also visible in other clients R4RaiN	1	901	1 Vote(s) - 5 out of 5 in Average	2024-05-20, 02:37 PM Last Post: TheDreadPirate
	Cast To DLNA (Sonos) device name Shorten DLNA discovered full device name to speaker name PeteyMW	4	2,754	1 Vote(s) - 5 out of 5 in Average	2024-10-04, 09:32 AM Last Post: dwev
	Jellyfin Possibily Deleted Some Files (Pages: 1 2 ) Nerokor	10	3,776	1 Vote(s) - 5 out of 5 in Average	2024-06-04, 05:41 PM Last Post: west

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