• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting troubleshooting since 10.9 update

    Pages (2): 1 2 Next »

     
    • 0 Vote(s) - 0 Average

    troubleshooting since 10.9 update

    i need help with prerolls
    dalec76
    Offline

    Junior Member

    Posts: 11
    Threads: 4
    Joined: 2024 May
    Reputation: 0
    Country:United States
    #1
    2024-05-17, 05:45 PM
    currently running jellyfin app on truenas scale (jellyfin version 10.9.1) and since the update my prerolls plugin has stopped working, and the scheduled task i have set up to scan my prerolls folder keeps failing. i do realize that it was forked with the update, however everything i have found for help is for either windows or ubuntu and i've yet to find any help with setting it up or fixing the issue in truenas. can anyone help me?
    Tim
    Offline

    Community Moderator

    Posts: 49
    Threads: 1
    Joined: 2023 Jun
    Reputation: 3
    #2
    2024-05-17, 05:47 PM (This post was last modified: 2024-05-17, 05:51 PM by Tim. Edited 1 time in total.)
    The question is not very clear to me what part you exactly need help with. Please try to scope your question.
    Not your average hoarder.

    Storage: 8x18TB RAIDz2 + 2x16TB Mirror + 512GB NVMe OS drive
    CPU: Ryzen 1700
    Cooler: Scythe Fuma 2
    Motherboard: Gigabyte AORUS B450 PRO
    RAM: DDR4; 2x8GB + 2x16GB
    dalec76
    Offline

    Junior Member

    Posts: 11
    Threads: 4
    Joined: 2024 May
    Reputation: 0
    Country:United States
    #3
    2024-05-17, 06:01 PM
    how is it not clear? since the 10.9 update the prerolls plugin doesn't work, i am using the Truenas Scale app, can i get some help?
    Tim
    Offline

    Community Moderator

    Posts: 49
    Threads: 1
    Joined: 2023 Jun
    Reputation: 3
    #4
    2024-05-17, 06:04 PM (This post was last modified: 2024-05-17, 06:05 PM by Tim.)
    Yes you can get some help. What exactly do you need help with?
    Not your average hoarder.

    Storage: 8x18TB RAIDz2 + 2x16TB Mirror + 512GB NVMe OS drive
    CPU: Ryzen 1700
    Cooler: Scythe Fuma 2
    Motherboard: Gigabyte AORUS B450 PRO
    RAM: DDR4; 2x8GB + 2x16GB
    Mel_Gibson_Real
    Offline

    Junior Member

    Posts: 35
    Threads: 3
    Joined: 2023 Sep
    Reputation: 0
    #5
    2024-05-17, 06:06 PM
    I think it would be better to seek help from the pre roll plugin dev. Its possible they havent updated their plugin to the current version of jellyfin. Bug reports should go to them.
    dalec76
    Offline

    Junior Member

    Posts: 11
    Threads: 4
    Joined: 2024 May
    Reputation: 0
    Country:United States
    #6
    2024-05-17, 06:07 PM (This post was last modified: 2024-05-17, 06:08 PM by dalec76.)
    how do i make it work again. i've made that pretty abundantly clear three times now. i'd like to get some help getting the cinema mode plugin working again. thats not the only thing i need help with either

    (2024-05-17, 06:06 PM)Mel_Gibson_Real Wrote: I think it would be better to seek help from the pre roll plugin dev. Its possible they havent updated their plugin to the current version of jellyfin. Bug reports should go to them.

    i would do that if i even knew how to do that, i've never had to send a github bug report before
    Tim
    Offline

    Community Moderator

    Posts: 49
    Threads: 1
    Joined: 2023 Jun
    Reputation: 3
    #7
    2024-05-17, 06:09 PM
    A good first step is to provide logs on where it is going wrong. But like @Mel_Gibson_Real also mentioned, if this is a problem with a third party plugin, you should report the issue to the developer of said plugin.
    Not your average hoarder.

    Storage: 8x18TB RAIDz2 + 2x16TB Mirror + 512GB NVMe OS drive
    CPU: Ryzen 1700
    Cooler: Scythe Fuma 2
    Motherboard: Gigabyte AORUS B450 PRO
    RAM: DDR4; 2x8GB + 2x16GB
    dalec76
    Offline

    Junior Member

    Posts: 11
    Threads: 4
    Joined: 2024 May
    Reputation: 0
    Country:United States
    #8
    2024-05-17, 06:12 PM
    (2024-05-17, 06:09 PM)Tim Wrote: A good first step is to provide logs on where it is going wrong. But like @Mel_Gibson_Real also mentioned, if this is a problem with a third party plugin, you should report the issue to the developer of said plugin.

    i don't even know where to find logs, let alone how i would post them here. i have YET to have any issues with jellyfin until the update
    Tim
    Offline

    Community Moderator

    Posts: 49
    Threads: 1
    Joined: 2023 Jun
    Reputation: 3
    #9
    2024-05-17, 06:13 PM
    Quote:i would do that if i even knew how to do that, i've never had to send a github bug report before

    Is it this plugin? https://github.com/dkanada/jellyfin-plug...ros/issues

    You can create a bug report on there then. As they are the maintainers of this plugin they are much more capable of assisting you ; )

    But provide them with a clear error and problem you are facing, including logs and reproduction steps. That makes it easier for developers to fix an issue.
    Not your average hoarder.

    Storage: 8x18TB RAIDz2 + 2x16TB Mirror + 512GB NVMe OS drive
    CPU: Ryzen 1700
    Cooler: Scythe Fuma 2
    Motherboard: Gigabyte AORUS B450 PRO
    RAM: DDR4; 2x8GB + 2x16GB
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #10
    2024-05-17, 06:13 PM
    Agreed on submitting a github issue. THe fact that the plugin fails immediately after running the scheduled job is 100% due to the plugin not being updated for 10.9.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Pages (2): 1 2 Next »

    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode