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    Jellyfin Forum Support Troubleshooting Cant get videos to play after fresh install

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    Cant get videos to play after fresh install

    Anytime I play a video I get "Playback failed due to a fatal player error."
    TheDreadPirate
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    Posts: 15,374
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    Country:United States
    #11
    2024-08-21, 02:50 PM
    Got dang RHEL/Fedora.

    Install the app "plocate" via dnf. Once it finishes the initial scan, type in "locate jellyfin.service". The one file I am interested in is located at this path in Debian/Ubuntu systems.

    /etc/systemd/system/multi-user.target.wants/jellyfin.service
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wade730
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    Posts: 7
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    Joined: 2024 Aug
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    #12
    2024-08-22, 02:11 AM (This post was last modified: 2024-08-22, 02:31 AM by wade730. Edited 7 times in total.)
    Code:
    mwade@tars:/etc/jellyfin$ locate jellyfin.service
    /etc/systemd/system/jellyfin.service.d
    /etc/systemd/system/jellyfin.service.d/override.conf
    /etc/systemd/system/multi-user.target.wants/jellyfin.service
    /usr/lib/systemd/system/jellyfin.service

    I edited the file below with the variable you asked, restarted jellyfin, and the issue still persists.
    Code:
    mwade@tars:/etc/systemd/system/multi-user.target.wants/jellyfin.service
    [Unit]
    Description = Jellyfin Media Server
    After = network-online.target

    [Service]
    Type = simple
    EnvironmentFile = /etc/sysconfig/jellyfin
    User = jellyfin
    Group = jellyfin
    WorkingDirectory = /var/lib/jellyfin
    ExecStart = /usr/bin/jellyfin ${JELLYFIN_WEB_OPT} ${JELLYFIN_FFMPEG_OPT} ${JELLYFIN_SERVICE_OPT} ${JELLYFIN_NOWEBAPP_OPT} ${JELLYFIN_ADDITIONAL_OPTS}
    Restart = on-failure
    TimeoutSec = 15
    SuccessExitStatus=0 143

    JELLYFIN_FFMPEG_OPT="--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"
    NoNewPrivileges=true
    SystemCallArchitectures=native
    RestrictAddressFamilies=AF_UNIX AF_INET AF_INET6 AF_NETLINK
    RestrictNamespaces=false
    RestrictRealtime=true
    RestrictSUIDSGID=true
    #ProtectClock=true #blocks video hardware acceleration
    ProtectControlGroups=false
    ProtectHostname=true
    ProtectKernelLogs=false
    ProtectKernelModules=false
    ProtectKernelTunables=false
    LockPersonality=true
    PrivateTmp=false
    PrivateDevices=false
    PrivateUsers=true
    RemoveIPC=true
    SystemCallFilter=~@clock
    SystemCallFilter=~@aio
    SystemCallFilter=~@chown
    SystemCallFilter=~@cpu-emulation
    SystemCallFilter=~@debug
    SystemCallFilter=~@keyring
    SystemCallFilter=~@memlock
    SystemCallFilter=~@module
    SystemCallFilter=~@mount
    SystemCallFilter=~@obsolete
    SystemCallFilter=~@privileged
    SystemCallFilter=~@raw-io
    SystemCallFilter=~@reboot
    SystemCallFilter=~@setuid
    SystemCallFilter=~@swap
    SystemCallErrorNumber=EPERM

    [Install]
    WantedBy = multi-user.target
    wade730
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    Posts: 7
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    Joined: 2024 Aug
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    #13
    2024-08-26, 09:32 PM
    Any update/guidance here? I really want to use Jellyfin.
    TheDreadPirate
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    #14
    2024-08-26, 10:05 PM
    Unfortunately, no. The only suggestion I have to is to try a "generic" Linux install or a Docker container.

    Instructions for a generic install.

    https://jellyfin.org/docs/general/instal...eric-amd64
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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