• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Player error encountered. Will re-try...

     
    • 0 Vote(s) - 0 Average

    SOLVED: Player error encountered. Will re-try...

    Player error encountered. Will re-try...
    NicoRadioactive
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 May
    Reputation: 0
    Country:Canada
    #1
    2025-05-16, 05:18 PM (This post was last modified: Yesterday, 01:55 PM by NicoRadioactive. Edited 2 times in total.)
    Hello there, I just recently started using Jellyfin to access my media library from my fire stick and other devices.

    I first tried it out with a small part of my library on my main computer, an older Acer Nitro laptop and everything was working fine.

    My in-laws gave me their old desktop and I figured that I would use it as a server. I added my entire media collection on it but some of the shows/movies don't work including some that were working fine before. Other video work fine.

    I'm getting the error:
    Player error encountered. Will re-try...

    It retries a couple times then stops.

    Here's more info on my setup:
    Acer
    Veriton M4630G
    OS:
    Ubuntu Server 24.04.2 LTS
    CPU:
    Intel® Core™ i3-4130 CPU @ 3.40GHz
    RAM:
    4GB DDR3
    Video:
    VGA compatible controller
    4th Generation Core Processor Family
    Integrated Graphics Controller
    driver=i915
    Audio:
    Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
    Jellyfin Server:
    10.10.7
    Installed through command line as directed on the jellyfin website.

    Internet connected with Ethernet.

    Media collection is stored on a 2TB USB 3.0 external HDD.

    I tried acessing the videos on my phone app to see if it was an issue with my fire stick but the issue persists.

    Things I've tried:
    Followed the instructions here: https://jellyfin.org/docs/general/post-i...ion/intel/

    Tried installing jellyfin-ffmpeg6 then Jellyfin-ffmpeg7

    Tried enabling Video Acceleration API
    Tried various options with VAAPI

    Tried enabling external player (VLC) on fire stick app.

    Here are some of my Jellyfin log:
    https://pastebin.com/cna4xcjx
    That's just the last bit of it. The log seems to go on forever.

    I've been searching the web and found a lot of similar issues but the solution don't seem to work for me.

    Any help would be appreciated, thanks.

    _________________________________
    Update:

    I got the show in question working by converting the video files from .avi to .mp4 however I have a couple other shows that aren't working and some are .mp4 so I'll keep looking into this.
    NicoRadioactive
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 May
    Reputation: 0
    Country:Canada
    #2
    Yesterday, 01:55 PM
    It looks like my problems were basic file permissions issues from moving my collection between computers.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode