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2024-01-07, 01:59 AM
I keep trying to reset my Jellyfin password however I get the following message "Forgot Password Please try again within your home network to initiate the password reset process." I'm not sure what this means. Does anyone know how I can reset my password using an iMac. Thanks.
2024-01-07, 02:05 AM
Are you on the same network as your jellyfin server?
Jellyfin 10.10.7 (Docker)
Ubuntu 24.04.2 LTS w/HWE Intel i3 12100 Intel Arc A380 OS drive - SK Hynix P41 1TB Storage 4x WD Red Pro 6TB CMR in RAIDZ1 ![[Image: GitHub%20Sponsors-grey?logo=github]](https://img.shields.io/badge/GitHub%20Sponsors-grey?logo=github){kind=icon}
2024-01-07, 03:01 AM
Yes I am.
2024-01-07, 03:11 AM
Stop Jellyfin, find system.xml in Jellyfin's config directory. I don't know where that is on MacOS. In that file near the top is "IsSetupWizardComplete". Change that from true to false. Start jellyfin.
Jellyfin 10.10.7 (Docker)
Ubuntu 24.04.2 LTS w/HWE Intel i3 12100 Intel Arc A380 OS drive - SK Hynix P41 1TB Storage 4x WD Red Pro 6TB CMR in RAIDZ1
2024-01-07, 04:06 AM
Thank you very much for your help.
2025-03-31, 10:33 PM
(This post was last modified: 2025-03-31, 10:37 PM by Cannonball57. Edited 1 time in total.)
I have the same problem; however my "isSetupWizardComplete" is already set to FALSE.
Scratch my response...........I stopped Jellyfin and restarted. It now works..........My BAD
Yesterday, 02:44 AM
(This post was last modified: Yesterday, 02:49 PM by thestorebrandslimshady. Edited 1 time in total.)
(2025-03-31, 10:33 PM)Cannonball57 Wrote: I have the same problem; however my "isSetupWizardComplete" is already set to FALSE. I'm also having this issue, and my "isSetupWizardComplete" is FALSE, but restarting the service hasn't done anything. I've wiped the config folder multiple times, too, but I still have no way of getting in or resetting the password. EDIT: I was able to get back to the installation wizard by appending /web/#/wizardstart.html to the server's address. |
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