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    Jellyfin Forum Support Troubleshooting SOLVED: Playback Error

     
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    SOLVED: Playback Error

    Can't get certain media files playing on some clients
    Hostile_18
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    Junior Member

    Posts: 41
    Threads: 8
    Joined: 2024 Jan
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    Country:United Kingdom
    #19
    2024-02-12, 01:56 PM
    (2024-02-12, 12:18 AM)rainmaker1971 Wrote: Hello, I am new here but I was having this same error "This client isn't compatible with the media and the server isn't sending a compatible media format." I went back to my movie location on my hdd, I noticed that it had vlc as the default playback, I right clicked, changed the default to mpc x64 and it worked for one file after I refreshed the metadata. I checked another movie I was having the same issue with and it was already set to mpc x64 (media player classic) but was still having the same issue, I refreshed the metadata and still had issues. I renamed the file by taking out the "(1971)" in the name and refreshed the metadata and it worked too. I went and checked the other movies and they are all set to default mpc x64 and all work now. Hope this helps.

    Wow, thank you for the useful information! VLC is my default player as well on my client PC where I originally downloaded the files  (not sure what it would be on my tower server where the files are stored permanently). I'll try your suggestions and see what happens. As a temporary fix my clients are now on lib player with a -200ms audio delay setting. Ideally I'd like everyone to use the exo player, so fingers crossed. 

    I will report back, this evening Grinning-face
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    Messages In This Thread
    Playback Error - by Hostile_18 - 2024-02-08, 04:23 PM
    RE: Playback Error - by Hostile_18 - 2024-02-08, 04:40 PM
    RE: Playback Error - by jellofinnn - 2024-02-08, 04:47 PM
    RE: Playback Error - by Hostile_18 - 2024-02-08, 04:52 PM
    RE: Playback Error - by Hostile_18 - 2024-02-10, 08:08 PM
    RE: Playback Error - by TheDreadPirate - 2024-02-08, 04:51 PM
    RE: Playback Error - by tmsrxzar - 2024-02-08, 09:50 PM
    RE: Playback Error - by Hostile_18 - 2024-02-09, 11:55 PM
    RE: Playback Error - by tmsrxzar - 2024-02-10, 08:41 PM
    RE: Playback Error - by Hostile_18 - 2024-02-10, 09:11 PM
    RE: Playback Error - by tmsrxzar - 2024-02-10, 09:23 PM
    RE: Playback Error - by Hostile_18 - 2024-02-10, 09:29 PM
    RE: Playback Error - by tmsrxzar - 2024-02-10, 09:33 PM
    RE: Playback Error - by Hostile_18 - 2024-02-10, 09:51 PM
    RE: Playback Error - by Hostile_18 - 2024-02-10, 10:04 PM
    RE: Playback Error - by tmsrxzar - 2024-02-10, 11:03 PM
    RE: Playback Error - by Hostile_18 - 2024-02-11, 08:54 AM
    RE: Playback Error - by rainmaker1971 - 2024-02-12, 12:18 AM
    RE: Playback Error - by Hostile_18 - 2024-02-12, 01:56 PM
    RE: Playback Error - by Hostile_18 - 2024-02-12, 07:56 PM
    RE: Playback Error - by Hostile_18 - 2024-02-21, 02:28 PM
    RE: Playback Error - by TheDreadPirate - 2024-02-21, 03:20 PM
    RE: Playback Error - by Hostile_18 - 2024-02-21, 06:08 PM
    RE: Playback Error - by Hostile_18 - 2024-08-27, 08:14 AM
    RE: Playback Error - by Dirty504 - 2024-08-27, 04:55 PM
    RE: Playback Error - by TheDreadPirate - 2024-08-27, 02:07 PM
    RE: Playback Error - by theguymadmax - 2024-08-27, 06:14 PM
    RE: Playback Error - by Dirty504 - 2024-08-27, 09:26 PM
    RE: Playback Error - by theguymadmax - 2024-08-27, 10:09 PM
    RE: Playback Error - by Dirty504 - 2024-08-27, 10:27 PM
    RE: Playback Error - by Hostile_18 - 2024-08-27, 06:14 PM
    RE: Playback Error - by theguymadmax - 2024-08-27, 11:18 PM
    RE: Playback Error - by Dirty504 - 2024-08-28, 03:00 AM
    RE: Playback Error - by Hostile_18 - 2024-09-09, 07:15 AM
    RE: Playback Error - by TheDreadPirate - 2024-09-09, 12:54 PM
    RE: Playback Error - by Hostile_18 - 2024-09-22, 07:48 AM

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