No authorized access User

[silverplay]

All of your accounts are locked.  Follow our guide to unlock the admin account described here.

https://jellyfin.org/docs/general/admini...er-account

Thanks, I solved it with this manual, but the same problem happened again after a while, I guess it is some error with the Qnap operating system.

To ensure that all of this does not happen again, I created a new administrator, and I realize that the users are blocked when I want to use jellyfin on my TV, why would this happen?