• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media Scanning & Identification Identify option not always there

     
    • 0 Vote(s) - 0 Average

    Identify option not always there

    And when it is it usually doesn't work right
    NeverEnoughGames
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2023 Aug
    Reputation: 0
    #1
    2023-08-18, 04:05 AM
    I'm new to this, and I'm having some issues. After creating a new library, Jellyfin usually only finds metadata for about half of my movies. The other half I have to fix manually. The problem is, on some movies and shows the "identify" function simply doesn't appear in the menu. It seems to happen mostly with shows, but some shows are just fine. For the shows that don't have it, there's no description and no episode titles. It's very frustrating, as you might imagine.

    For the things that do have the "identify" function available, it doesn't always work. When I use it to search for something, it takes 3 to 5 minutes to bring back results, and when I select a result it then takes another couple of minutes to apply it. Even worse, after all that waiting it doesn't always work. Sometimes it goes back to my library with the same generic thumbnail on that movie or show. It wasn't always like this. When I first installed the program "identify" worked fine, for the movies where it was available at least. But now it's not, and I'm not sure why, as I haven't changed any settings. I have thousands of movies, many of which need to be identified manually, so this is a big problem. Any help would be greatly appreciated. Thank you!
    Venson
    Offline

    Moderator, Server Dev, XBox Maintainer

    Posts: 378
    Threads: 7
    Joined: 2023 Jun
    Reputation: 15
    Country:Germany
    #2
    2023-08-18, 07:34 AM
    Hey @NeverEnoughGames

    That sounds like an twofold issue:
    a: From the media that could not be identified, please provide the folder structure inclunding the filenames
    b: You are accessing Free services to pull metadata, however that does not mean you can pull from those services everything at once as for example TMDB has rate limits. I recon when you really have an extensive lib, you are very likely rate limited. Please provide an logfile on an external service like pastebin. You might want to omit personal informations like Ips/Domains/Usernames
    typos are finders, keepers.
    Next Jellyfin release 10.11.0 will be Soon™
    Soon™ is an unregistered trademark of Jellyfin International
    jimmyjammy
    Offline

    Member

    Posts: 90
    Threads: 0
    Joined: 2023 Jul
    Reputation: 2
    Country:Canada
    #3
    2023-08-18, 03:33 PM (This post was last modified: 2023-08-18, 03:47 PM by jimmyjammy. Edited 4 times in total.)
    If you are trying to identify shows from your home page under "Latest Shows" some will be just episodes & will not have the option to identify under the sub menu. Go into your "Shows" library page & sort it by "date added" descending (This will put all the recently added material at the top of the page for easy access) & then you will have the option to "identify" those shows. The speed at which it identifies could be a naming problem for the file https://jellyfin.org/docs/general/server/media/movies
    https://jellyfin.org/docs/general/server/media/shows
    Sometimes you will not see any changes until you refresh / reload the page either in your browser or client. This has to do with their cache I think,
    Hope some of this helps
    NeverEnoughGames
    Offline

    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2023 Aug
    Reputation: 0
    #4
    2023-08-21, 01:40 AM
    After doing a bit more research, I think I've figured things out. Thanks for your replies.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode