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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Connection Issues

     
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    Connection Issues

    Unable To Connect To Server
    Jordan
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    #1
    2024-12-09, 02:08 AM
    I am unable to connect to my JellyFin server. This has started happening after a power outage. It just pops up a box saying " We're unable to connect to the selected server right now. Please ensure it is running and try again. " I am hosting on TrueNas and have reinstalled it. This has not solved this issue and I am out of ideas. Here is my Log File.
    TheDreadPirate
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    #2
    2024-12-09, 04:40 AM
    I don't see any issues in the log. Did your LAN IP change?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jordan
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    #3
    2024-12-12, 03:23 AM
    how would i see what its ip is. The server is not being auto detected.
    Jordan
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    #4
    2024-12-12, 03:33 AM
    It just seems no matter what i try it will not let me connect. Is there ports I need to forward?
    wenzelja
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    #5
    2024-12-12, 01:26 PM
    Do you have a static IP address set in your router for the computer running the server. Sounds like your comuter rebooted and the router assigned a new local IP address. Go into your router settings and set the IP address as static that you have been using to connect all your devices (should be something like 168.192.1.XXX).
    Jordan
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    #6
    2024-12-12, 09:15 PM (This post was last modified: 2024-12-12, 09:19 PM by Jordan.)
    I have a static ip assigned to the TrueNAS server. I just only get connection errors.

    https://imgur.com/a/p3heldI here is my settings
    wenzelja
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    #7
    2024-12-12, 09:37 PM
    Not familiar with Port 30013. The port normally used for Jellyfin access is 8096.
    Jordan
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    #8
    2024-12-12, 10:38 PM
    it is for the ui to login to
    TheDreadPirate
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    #9
    2024-12-13, 01:25 PM
    Which clients do you use for Jellyfin? Just a browser? Have you cleared your browser cache. The fact that you get the prompt for selecting a server tells me something is responding but there is so mis-match in the browser or something.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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