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    Jellyfin Forum Support Troubleshooting Docker and Codecs

     
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    Docker and Codecs

    Docker and Codecs
    Rob
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    #1
    2023-12-01, 12:26 AM
    Hi, I had Jellyfin running on my old ubuntu server as a normal app, now on a new ubuntu 23 server I am running it in a docker container and some of the videos it used to play will now not play and the web browsers says client is incompatible with the media.

    I am thinking it must be a codec missing, or ffmpeg issue but I am not sure
    TheDreadPirate
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    #2
    2023-12-01, 01:12 AM
    You have to pass the GPU into your container. I don't know what kind of GPU you have, but here are the instructions for Intel.

    https://jellyfin.org/docs/general/admini...ualization

    If you have an Nvidia or AMD GPU, both have Linux virtualization sections as well for docker setups.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Rob
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    #3
    2023-12-01, 01:20 AM
    (2023-12-01, 01:12 AM)TheDreadPirate Wrote: You have to pass the GPU into your container.  I don't know what kind of GPU you have, but here are the instructions for Intel.

    https://jellyfin.org/docs/general/admini...ualization

    If you have an Nvidia or AMD GPU, both have Linux virtualization sections as well for docker setups.

    I am not using a GPU, been using the CPU for transcoding previously
    TheDreadPirate
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    #4
    2023-12-01, 01:38 AM
    Do you have an Intel CPU with an iGPU? What are your specs?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Rob
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    #5
    2023-12-01, 01:46 AM
    (2023-12-01, 01:38 AM)TheDreadPirate Wrote: Do you have an Intel CPU with an iGPU?  What are your specs?

    It's a headless server with a Threadripper 1950x
    TheDreadPirate
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    #6
    2023-12-01, 01:50 AM
    Make sure that hardware acceleration is turned off. It should default to no HWA, but worth checking.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Rob
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    Posts: 5
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    Joined: 2023 Jul
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    #7
    2023-12-01, 02:07 AM
    (2023-12-01, 01:50 AM)TheDreadPirate Wrote: Make sure that hardware acceleration is turned off.  It should default to no HWA, but worth checking.

    yes, HWA is off.  I used to get the same error when jellyfin didn't have read permissions on the file, but that is not the issue here this time.
    TheDreadPirate
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    #8
    2023-12-01, 02:49 AM
    Can you share your jellyfin and ffmpeg logs?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Rob
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    Posts: 5
    Threads: 1
    Joined: 2023 Jul
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    #9
    2023-12-01, 08:54 AM
    (2023-12-01, 02:49 AM)TheDreadPirate Wrote: Can you share your jellyfin and ffmpeg logs?

    so it turns out I am an idiot and spelt the /media as /medi
    TheDreadPirate
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    Posts: 15,374
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    Country:United States
    #10
    2023-12-01, 01:05 PM
    Upside-down-face
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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