DTS transcode playback issue

[Vladimir Baranetsky]

Hi everyone. I have a problem, if I play some movie from TV on Jellyfin app with DTS audio track in container the video stops each 5-10 seconds. Is there any possibility to fix this? For example PLEX plays the same video without any problems.

Here what happens in logs at this moment:

[2024-10-22 21:12:09.821 +03:00] [WRN] [105] Microsoft.EntityFrameworkCore.Query: Compiling a query which loads related collections for more than one collection navigation, either via 'Include' or through projection, but no 'QuerySplittingBehavior' has been configured. By default, Entity Framework will use 'QuerySplittingBehavior.SingleQuery', which can potentially result in slow query performance. See https://go.microsoft.com/fwlink/?linkid=2134277 for more information. To identify the query that's triggering this warning call 'ConfigureWarnings(w => w.Throw(RelationalEventId.MultipleCollectionIncludeWarning))'.
[2024-10-22 21:12:20.335 +03:00] [INF] [105] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Vladimir". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-10-22 21:12:35.843 +03:00] [INF] [103] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.9.11" playing "Раскрашенная птица". Stopped at "297036" ms
[2024-10-22 21:16:47.811 +03:00] [INF] [92] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Vladimir". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-10-22 21:16:48.621 +03:00] [INF] [92] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts -f matroska  -i file:\"E:\Фильмы\The.Painted.Bird.2019.BDRemux.1080p.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename \"C:\ProgramData\Jellyfin\Server\cache\transcodes\9f55425d2069c9c60d271829ed6c7cb3%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"C:\ProgramData\Jellyfin\Server\cache\transcodes\9f55425d2069c9c60d271829ed6c7cb3.m3u8\""
[2024-10-22 21:16:49.837 +03:00] [INF] [47] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "C:\ProgramData\Jellyfin\Server\cache\transcodes\9f55425d2069c9c60d271829ed6c7cb3.m3u8"
[2024-10-22 21:16:49.938 +03:00] [INF] [47] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[2024-10-22 21:16:49.941 +03:00] [INF] [47] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "ffmpeg" "-analyzeduration 200M -probesize 1G -ss 00:04:54.711 -fflags +genpts -f matroska  -i file:\"E:\Фильмы\The.Painted.Bird.2019.BDRemux.1080p.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 49 -hls_segment_filename \"C:\ProgramData\Jellyfin\Server\cache\transcodes\9f55425d2069c9c60d271829ed6c7cb3%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"C:\ProgramData\Jellyfin\Server\cache\transcodes\9f55425d2069c9c60d271829ed6c7cb3.m3u8\""
[2024-10-22 21:17:09.317 +03:00] [WRN] [91] Emby.Server.Implementations.HttpServer.WebSocketConnection: WS "10.100.102.5" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
[2024-10-22 21:17:09.321 +03:00] [INF] [91] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "10.100.102.5" closed
[2024-10-22 21:22:10.880 +03:00] [INF] [86] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "C:\ProgramData\Jellyfin\Server\cache\transcodes\9f55425d2069c9c60d271829ed6c7cb3.m3u8"
[2024-10-22 21:22:13.175 +03:00] [INF] [86] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[2024-10-22 21:22:13.177 +03:00] [INF] [86] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) "C:\ProgramData\Jellyfin\Server\cache\transcodes\9f55425d2069c9c60d271829ed6c7cb3.m3u8"
[2024-10-22 21:22:19.206 +03:00] [INF] [86] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.9.11" playing "Раскрашенная птица". Stopped at "597633" ms
[2024-10-22 21:25:23.439 +03:00] [INF] [49] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "10.100.102.8" request
[2024-10-22 21:25:29.716 +03:00] [INF] [43] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Vladimir". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2024-10-22 21:25:30.727 +03:00] [INF] [45] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "ffmpeg" "-analyzeduration 200M -probesize 1G -fflags +genpts -f matroska  -i file:\"E:\Фильмы\The.Painted.Bird.2019.BDRemux.1080p.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 0 -hls_segment_filename \"C:\ProgramData\Jellyfin\Server\cache\transcodes\153b8904c5c608a3fb5249f0d5939493%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"C:\ProgramData\Jellyfin\Server\cache\transcodes\153b8904c5c608a3fb5249f0d5939493.m3u8\""
[2024-10-22 21:25:32.077 +03:00] [INF] [106] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "C:\ProgramData\Jellyfin\Server\cache\transcodes\153b8904c5c608a3fb5249f0d5939493.m3u8"
[2024-10-22 21:25:32.155 +03:00] [INF] [106] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[2024-10-22 21:25:32.157 +03:00] [INF] [106] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "ffmpeg" "-analyzeduration 200M -probesize 1G -ss 00:09:54.802 -fflags +genpts -f matroska  -i file:\"E:\Фильмы\The.Painted.Bird.2019.BDRemux.1080p.mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 copy -bsf:v h264_mp4toannexb -start_at_zero -codec:a:0 libfdk_aac -ac 6 -ab 640000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 6 -hls_segment_type mpegts -start_number 99 -hls_segment_filename \"C:\ProgramData\Jellyfin\Server\cache\transcodes\153b8904c5c608a3fb5249f0d5939493%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"C:\ProgramData\Jellyfin\Server\cache\transcodes\153b8904c5c608a3fb5249f0d5939493.m3u8\""
[2024-10-22 21:30:16.598 +03:00] [INF] [87] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "C:\ProgramData\Jellyfin\Server\cache\transcodes\153b8904c5c608a3fb5249f0d5939493.m3u8"
[2024-10-22 21:30:16.923 +03:00] [INF] [87] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
[2024-10-22 21:30:16.925 +03:00] [INF] [87] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) "C:\ProgramData\Jellyfin\Server\cache\transcodes\153b8904c5c608a3fb5249f0d5939493.m3u8"
[2024-10-22 21:30:19.337 +03:00] [INF] [43] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.9.11" playing "Раскрашенная птица". Stopped at "876674" ms
[2024-10-22 21:30:47.454 +03:00] [INF] [109] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-10-22 21:30:59.458 +03:00] [INF] [109] Emby.Server.Implementations.Session.SessionWebSocketListener: Lost 1 WebSockets.
[2024-10-22 21:59:52.920 +03:00] [INF] [58] Emby.Server.Implementations.HttpServer.WebSocketManager: WS "10.100.102.8" closed

[TheDreadPirate]

What are the specs of the server and can you share the full ffmpeg log?

[Vladimir Baranetsky]

I am kind new here/. Where can i see those specifications?


here the logs:
https://drive.google.com/drive/folders/1...sp=sharing

[TheDreadPirate]

In the same place you found the server logs.

C:\ProgramData\Jellyfin\Server\logs

[Vladimir Baranetsky]

here the logs:
https://drive.google.com/drive/folders/1...sp=sharing

[TheDreadPirate]

I'm looking at your first post again. What kind of TV is this? Samsung with Tizen OS? LG WebOS?

[Vladimir Baranetsky]

I'm looking at your first post again.  What kind of TV is this?  Samsung with Tizen OS?  LG WebOS?

Lg webOS

[TheDreadPirate]

In the Jellyfin app on your TV, can you try setting the max audio channels to stereo?

[Vladimir Baranetsky]

In the Jellyfin app on your TV, can you try setting the max audio channels to stereo?

Yes. The same. And just now trying with another BDRemux in 8 profile with high bitrate(76500 kbps) and Jellyfin plays it with Dolby Vision layer( ), with AC3 audio in container (there is also DTS audio track in it, but I played with AC3) and facing the same stop of the video, and sometimes it can stops and not continue so that I have to relunch movie. Plex plays this file in HDR without stopping...

TV connected by Wi-fi, not LAN cable.

Here the logs for this session: 
https://drive.google.com/file/d/1Dc3oPFY...sp=sharing

[TheDreadPirate]

What TV model and what version of WebOS is the TV running?