How do i remove the subtitles blackbars?

[barna12]

I searched everywhere in the settings and wasnt able to remove the subtitles blackbars, how do i do it? Both iOS and MacOS have them

[elephantLYFE]

Not sure, but it would help if you shared the details on your subtitles info/client versions.

When I check an example on mine, I also have the opaque bars on subtitles.
(Opaque bars do not appear when viewing same file in webclient on Firefox.)

iOS Client: 1.5.0
https://apps.apple.com/us/app/jellyfin-m...1480192618

MKV File Info:
<subtitle>
<codec>subrip</codec>
<micodec>subrip</micodec>
<language>eng</language>
<scantype>progressive</scantype>
<default>False</default>
<forced>False</forced>
</subtitle>

[TheDreadPirate]

Please don't post the same question twice.  It's Christmas.  You may not get a prompt response.

This is a client side setting.  I'm not familiar enough with the Apple side of things.  Here is where the subtitle settings are for the web client.

   

[barna12]

Not sure, but it would help if you shared the details on your subtitles info/client versions.

When I check an example on mine, I also have the opaque bars on subtitles.
(Opaque bars do not appear when viewing same file in webclient on Firefox.)

iOS Client: 1.5.0
https://apps.apple.com/us/app/jellyfin-m...1480192618

MKV File Info:
      <subtitle>
        <codec>subrip</codec>
        <micodec>subrip</micodec>
        <language>eng</language>
        <scantype>progressive</scantype>
        <default>False</default>
        <forced>False</forced>
      </subtitle>

Well that's weird, they appear in Chrome, Safari and Edge. I installed Firefox to test it and got no black bars, also tested on an Android and didn't get black bars either.

I am using the latest versions for macOS and iOS. I've seen posts from 2 years ago of people asking about this issue, unfortunately they were unsuccessful at solving it, thought this could have a solution now.

Not sure how to get the subtitle info you asked but i tried with different files and the results are the same, except in Firefox and Android.

[barna12]

Please don't post the same question twice.  It's Christmas.  You may not get a prompt response.

This is a client side setting.  I'm not familiar enough with the Apple side of things.  Here is where the subtitle settings are for the web client.

Sorry, my bad. I thought i posted in the wrong forum, so i duplicated my post and tried to delete the previous one, but I couldn't find a delete button. It won't happen again.

Happy holidays!