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    Jellyfin Forum Support General Questions installation

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    installation

    new addon installation on truenas core
    wbravin
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    #1
    2023-09-07, 09:53 PM
    Hello all

    New to this environment. sorry if this question has already been answered

    I am running truenas core (13.0.u5) as a proxmox 8 vm 


    I added jellyfin as an addon and it has installed correctly and has given me an IP address

    I try to access jellyfin server from a google web page on a win 11 laptop

    when i enter the address as 192.168.1.115:8096 i get a refused to connect error

    I read many threads that relate to this issue and all speak about firewall (which i know nothing about)
    when i go to my firewall setting in my win 11 laptop neither in outbound or inbound I do i see entries for jellyfin

    What do i need to do to get this working?

    Thank you in advance for you help
    Servers: Dell r720 128gb ram  2x 5690  24tb HGST
    Supermicro x10 32 gb ram 1 X 5675   20TB HGST
    Proxmox on all machines hosting OPNsense Home Assistant OS Truenas scale with Jellyfin  in a jail in truenas   
    I still say to use less internet and use more cabernet (responsibly (only if driving))
    be well now


    TheDreadPirate
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    #2
    2023-09-07, 11:48 PM
    You need to open the firewall for port 8096 on the jellyfin server. When you setup your jellyfin container you would have opened up port 8096 in the TrueNAS UI.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wbravin
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    #3
    2023-09-08, 10:43 AM
    Thank you so much for your reply.

    I expected such an answer. this is way beyond my knowledge.

    As i mentioned this is a proxmox server with an installed truenas core vm.

    In truenas there is (as i can see) any place to add a firewall rule to allow port 8096 to pass through.

    I verified in the proxmox community and they mentioned that i can add this passthrough via the proxmox gui both at the server level and that of the VM

    In the truenas vm I added

    Direction: in
    Action: accept
    source: my router IP
    source port: blanc
    destination: my jellyfin IP
    destination port: 8096
    Ennable: check
    protocol: TCP

    I do not know if this is what you mean?

    Should i do port forwarding on my asus router?

    Am I on the right track at least?

    Once again thank you
    TheDreadPirate
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    #4
    2023-09-08, 01:24 PM
    The source shouldn't be your router's IP. That means it only allows incoming connections to port 8096 from your router. If the source field accepts subnets you should be adding home subnet.

    Usually something like 192.168.1.0/24
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wbravin
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    Posts: 91
    Threads: 19
    Joined: 2023 Sep
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    Country:Italy
    #5
    2023-09-14, 09:26 AM (This post was last modified: 2023-09-14, 09:27 AM by wbravin. Edited 1 time in total.)
    Hello all


    I finally got to properly install jellyfin and i loaded all the media...Great thank you all for your help

    however now i cannot seem to play ant media (music movies or shows including youtube saved videos)

    As i mentioned my jellyfin installation is installed ad an addon in a truenas core VM residing on a proxmox server.

    Regardless

    when i try to play media directly from the server via google chrome on a win 11 pc i get " This client isn't compatible with the media and the server isn't sending a compatible media format"

    when i try to play the same media via the jellyfin media player I first get "Playback failed with error "loading failed". Retry with transcode? (Note this may hang the player.) and when i hit enter i get the same error as in the first case.

    surely jellyfin media player should play anything on the server

    what am i missing?

    Thank you in advance for your guidance
    TheDreadPirate
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    #6
    2023-09-14, 11:19 AM
    We would need to see your jellyfin and ffmpeg logs. But it sounds like it is trying to transcode but can't. It wants to transcode because there is some incompatibility with the codec. Jellyfin Media Player relies on the underlying hardware supporting accelerated decoding of whatever codec you are using. We I would also need to know what hardware is in the computer you are trying to play on and info about the media (codecs).
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wbravin
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    Posts: 91
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    #7
    2023-09-14, 05:12 PM (This post was last modified: 2023-09-16, 08:46 AM by wbravin. Edited 1 time in total.)
    (2023-09-14, 11:19 AM)TheDreadPirate Wrote: We would need to see your jellyfin and ffmpeg logs.  But it sounds like it is trying to transcode but can't.  It wants to transcode because there is some incompatibility with the codec.  Jellyfin Media Player relies on the underlying hardware supporting accelerated decoding of whatever codec you are using.  We I would also need to know what hardware is in the computer you are trying to play on and info about the media (codecs).

    Hello and thank you

    first my gear
    Server :dell r720 running Proxmox 8. On proxmox I am running OPnsense (not deployed). Home assistant OS and truenas core both as VM.

    The server has 16 total core 128GB ram 3X6tb hgst and 3X2tb hgst

    Proxmox passes through 1 usb to Home Assistant and a perc 710p HBA to truenas
    proxmox also has a BT and a wifi USb
    the dell has no video or sound cards installed

    Jellyfin was added to truenas as an addon and i'm running version 10.8.10 and mounted 3 dataset Music Movies and Tv Shows

    I mounted the 3 datasets again and received the same errors.

    I downloaded  the logs to the default subdirectory. How ever i need to figure out how to get to that directory

    thank you for your patience 

    thnak you for your patience/ /var/db/jellyfin/log var/db/jel /var/db/jellyfin/log lyfin/log
    Servers: Dell r720 128gb ram  2x 5690  24tb HGST
    Supermicro x10 32 gb ram 1 X 5675   20TB HGST
    Proxmox on all machines hosting OPNsense Home Assistant OS Truenas scale with Jellyfin  in a jail in truenas   
    I still say to use less internet and use more cabernet (responsibly (only if driving))
    be well now


    wbravin
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    Member

    Posts: 91
    Threads: 19
    Joined: 2023 Sep
    Reputation: 0
    Country:Italy
    #8
    2023-09-29, 03:09 PM (This post was last modified: 2023-09-29, 03:19 PM by wbravin. Edited 1 time in total.)
    hello all

    I reinstalled jellyfin from scratch. I now have a clean log how can i copy it to here or should i post it to pastebin?




    I am running a dell R720 with 128gb ram and 2 6 core intel cpus. On this unit i attached a wifi, bt and zwave usbs

    on this HW i am running proxmox 8 and i have the following vms
    opnsense (Not running but will be activated in october)
    Home assistant as a passthrough to Home assistant Is the zwave usb. all the other usb are shared between all vm
    Truenas Core. Jellyfin is added to truenas as a plugin and the datasets are properly mounted. Passthrough to truenas are all the HD (6)

    All OS and VM are running on a 240gb ssd

    hope this helps



    Thank you
    Servers: Dell r720 128gb ram  2x 5690  24tb HGST
    Supermicro x10 32 gb ram 1 X 5675   20TB HGST
    Proxmox on all machines hosting OPNsense Home Assistant OS Truenas scale with Jellyfin  in a jail in truenas   
    I still say to use less internet and use more cabernet (responsibly (only if driving))
    be well now


    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #9
    2023-09-29, 03:16 PM
    Pastebin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wbravin
    Offline

    Member

    Posts: 91
    Threads: 19
    Joined: 2023 Sep
    Reputation: 0
    Country:Italy
    #10
    2023-09-29, 03:39 PM
    (2023-09-29, 03:16 PM)TheDreadPirate Wrote: Pastebin

    Hi Thank you for the quick reply

    having issues with pastebin. It's telling me that i am exceeding the 512k limit

    any suggestion on how i can trim this log or how i can start a new one just with the playback issue. or can i copy and paste to word zip the document and paste here below?

    Thank you
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