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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting JF folder locations

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    JF folder locations

    JF keeps crashing on RPI4b when navigating libraries
    noob
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    #21
    2024-07-19, 02:09 PM
    Ok, I will order a larger SD card and run it on my RPi. I have switched off transcoding and changed my files to MP4 (due to less powerful CPU on RPI4), but I do have a few 4k files. Will move the JF permanent files on it. Fingers crossed it fixes my crashing issues.

    To confirm, these JF permanent files are meant for the metadata and I should not upload video files there?

       

    Thank you again.
    TheDreadPirate
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    #22
    2024-07-19, 02:30 PM
    Correct. That folder is mapped to /config, which is for the permanent configs, database, and metadata. No media should be put there.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    noob
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    #23
    2024-07-21, 05:49 PM
    So had some progress today. Re-installed JF folder on the SD card. And after initial crashes unticked the option in Library settings to "Save artwork into media folders". Now when navigating in the JF menus it does not crash at all. Yay! And it seems to store the media image files on the SD.

    But, when I get it to search for the relevant metadata and images it crashes, so vast of tiles are blank and missing the metadata. I think here are the last logs before a crash, anything helpful, may to do with image encoding?
       
    TheDreadPirate
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    #24
    2024-07-21, 08:51 PM
    Is it running out of memory? Is the SD card filling up?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    noob
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    #25
    2024-07-23, 01:35 PM
    So SD has 49GB of spare space. I induced another crash and watched the stats, the CPU never went above 75% and memory was at steady 13%. 

    I followed the path in the logs (image attached) "[2024-07-22 10:59:15.425 +00:00] [ERR] [48] Emby.Drawing.ImageProcessor: Error encoding image
    System.IO.InvalidDataException: Skia unable to read image /config/data/metadata/library/3a/3aa68da0b7ddf9d4b2fd3540fd3b6a07/backdrop.jpg" (see attached image)


    and could not find it. I assume it is stored somewhere else or it actually does not exist?

    As well, I noticed that it is storing .nfo files together with the media on HDD. Is this normal, can/should this be changed to SD like for the images?

    Thank you.


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    TheDreadPirate
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    #26
    2024-07-23, 02:43 PM
    NFOs are always stored in the same folder as the media.  Images CAN be stored with the media if you check the box.

       

    You can try enabling that so the images aren't saved on the SD card.  Is it possible the SD card is bad or something?  Bad sectors?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    noob
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    #27
    2024-07-23, 06:59 PM
    Understand re .nfo.

    The SD card is fine.

    Before I try to store the image files together with the media files, is there another location for JF files where the error is pointing towards?
    TheDreadPirate
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    #28
    2024-07-23, 07:32 PM (This post was last modified: 2024-07-23, 07:34 PM by TheDreadPirate. Edited 1 time in total.)
    I noticed something. Can you show me your latest docker compose? The the image in your last post has the cache folder next to all the /config data folders. Generally /cache should be given a separate volume on the host. It looks like you mounted /cache in the "library" folder you originally had /config mounted to.

    I'm not sure if that is the cause of your problem, but I've seen weird things happen when containers volumes aren't clearly separated on the host.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    noob
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    #29
    2024-07-24, 10:48 AM
    Should be attached.


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    TheDreadPirate
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    #30
    2024-07-24, 01:03 PM
    Can you give /cache its own volume on the host?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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