Media Won’t Load

[ryanfur]

When starting a movie it goes black and shows the loading wheel for a couple of seconds then the loading wheel goes away the sceeen jsut stays black 

Here is my log https://privatebin.net/?e75a1612df9c2878...Mydx5HnpPc

[Efficient_Good_5784]

Can you share a relevant ffmpeg log file of the video that failed to play?

[TheDreadPirate]

They posted in the matrix chat. They have low power encoding enabled and I suspect they did not complete the extra steps to setup the GuC/HuC firmware.