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    Jellyfin Forum Support Troubleshooting My ipv4 changed and now I can't access Jellyfin from other devices

     
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    My ipv4 changed and now I can't access Jellyfin from other devices

    crambles
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    #1
    2025-05-07, 01:58 PM (This post was last modified: 2025-05-07, 02:37 PM by crambles. Edited 1 time in total.)
    My ipv4 changed and now I can't access my Jellyfin server from my phone or TV. I did some troubleshooting on my own but so far I haven't been able to find the culprit.

    Once I realized my server wasn't working because of the ipv4 change, I opened my router admin panel and updated the port forwarding rules to change the old ip to the new ip. It still didn't work and then I thought maybe the ports were wrong so I added rules with other ports. So now I have 4 entries where I used to have 2. Attached a screenshot of what it looks like now.  [Image: VTSMuyZ.png]

    On my computer, http://ipv4:8096 works and http://localhost:8096/ works. They both bring me to my Jellyfin server.

    On my phone which is connected to the same wifi network, I tried both of those in the browser and it says "this site can't be reached". I also tried connecting on my phone from the Jellyfin app and it is unable to connect. I've tried stopping and starting jellyfin as well.

    Any ideas?

    EDIT: I was finally able to figure this out, I needed to go to firewall settings and add a checkbox next to one of the Jellyfin instances and change public to private. Any idea why this might have changed when this used to be working fine?
    Generator
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    #2
    2025-05-07, 09:02 PM
    The best option so it doesn't happen again in the future, set a static IP to server device instead of DHCP.
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